Hello everyone,
My touchscreen keeps falling out. It hasn’t been unscrewed, looks like it might have come unglued. Is there an easy way to fix this without replacing the screen?
Hi @Karys_Moffat,
welcome to the Fairphone community form,
sorry to hear that, it must be inconvenient for you.
The screen module should be hold by screws only.
I can’t be sure from the description,
it does sound like the screen and touchscreen have become separated,
Than i’m afraid you need a new screen module.
Did you drop your phone?
Did it sustain heavy vibrations?
was it left in the sun or on a different extremely hot location?
If possible for you please try to upload some pictures of the loose screen here,
Do you feel confident to disassemble and assemble the phone yourself?
or
if you’re unsure you can check if ther is a volunteers angelsmap nearby available, you can ask if they can help you.
Or go to a phone repair shop nearby.
I don’t know if there is a chance for success if you try to glue the screen module back together, take the screen module out of the phone first, than you don’t risk getting glue in other parts of the phone how are not broken yet.
Which you good luck,
Tom
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If that’s just the result of normal usage only, then get in touch with support better sooner than later - they will need some time to get back to you anyway. The phone should still be under warranty, so at least any replacement parts should be free.
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Like here?
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