Hi all, today I noticed that Android 15 was rolled out to the FP5. I downloaded and updated the Phone. After the update it started, first with a Green “fairphone” text. After that the whole background became green and there was a light green text “fairphone”. I assume that is the boot animation, b…

Hi, I had the same problem and I used the solution suggested here: put a tiny droplet of water on the on/off button : [image] careless25: So I have gotten into a boot loop 3 times with a faulty fingerprint sensor. My latest hack to get back in is to wet your finger just slightly when the I co…

[image] anon76468197: Both options require a factory reset and will result in data loss I am affected by the issue and changed desperately between A14 and A15 without factory reset (fastboot only flashing the partitions having an unlocked bootloader) as follows: Download the zip and extract …

People affected need find the current available “solution” easily, thats it. No one ever stated that by this statement from FP anything is solved for everyone.

Just to add: this only works when your bootloader was already unlocked, else each locking and unlocking will cause a data wipe.

Hi everyone, I think my Fairphone 5 was already updated to Android 15 a few weeks ago. On August 16th, after the phone accidentally fell on the ground, it stopped working with exactly the same symptoms described here: it freezes at the boot animation and I can only access the recovery menu. At the…

[image] tretdis: So far, I’m just waiting for an official solution from Fairphone, because in my situation a factory reset would mean losing the photos stored in the internal memory. Based on the post above by @anon76468197 it seems that you’ll lose your pictures regardless: For devices in …

[image] loseyourself: you’ll lose your pictures regardless: Correct, so this is still true [image] How to recover photos from internal memory on Fairphone 5 (stuck at boot, only recovery accessible) only professional recovery would be possible when you cant boot into system. Because of…

There’s a notice on the Release Notes page now, warning about updating if you have a broken finger print sensor: -IMPORTANT: Fairphone 5 Fingerprint Sensor Issue- If your Fairphone 5 is currently experiencing issues with its fingerprint sensor, please contact us before updating to Android 15. Up…

[image] janweiss: Not really specific and pointing out that the device will be lost (requiring send-in and reset) afterwards… Pretty impressive that they didn’t learn from the Fingerprint issues with the FP3 that they have to be clear about stuff like this. Or, I dunno, cancel the update enti…

That’s no even near enough. Almost no one checks their site before update. As another user suggested, they should have stopped the update imemdiately or advise all the fairphone 5 owner of the issue (that could present even after updating if you break the sensor). of course, they are worried about b…

So just to be clear: you opened a ticket using this SarahFP: trouble shooting tool > Fairphone 5 > Fairphone 5 only: my device is stuck after Android 15 update And now 12 days later the only you received was: sorry you have to wait longer? @SarahFP this issue really need to get highest (ak…

FP5 not booting after update to Android 15

Help Fairphone 5

yvmuell August 19, 2025, 7:39am 202

Correct, so this is still true

Because of the fall it still can have others reasons than a broken fingerprint sensor