I just updated my FP5 with the latest Android upgrade .088 and the fingerprint reader stopped responding right after. Parameters are all set up correctly. It feels like it’s just not reading anymore. Any idea welcome to correct this, thanks

Same issue here. Had to follow the marked - disable and re-enable Google’s FindMyDevice - “solution” (which apparently marks Device-Admin reset privilege for FindMyDevice off, but still working, according to a user, very confusing indeed) to restore being able to unlock the phone using the fingerpri…

[image] main_plan: Disabled and enabled back Find My Device toggle. Now fingerprint unlock works. [Screenshot_20250128-224622] This remediated it for me on my fp5 , too.

maybe nice to share. answer of Fairphone seport: [Screenshot_20250130-214244 (1)] i expect everyone how dit contact Fairphone about this issue did reserve the same answer.

Hello everyone, yes that’s right. I had the same problem with my FP5 and Android 14, deactivated the “Find device” option, and since then I’ve been able to unlock the device again with the fingerprint sensor. Whatever the connection is - no idea - but I’ve learned that I don’t have to understand ev…

Turning find my phone off fixed the issue, FP5 , 0.98build. turning it back on seems to continue to work. Thanks for this thread. I can online bank again :slight_smile:

Every single banking app after turning find my off and on again now registers the device as a new device and most of the time needs a full re-setup of the full authentication process. That’s not very trustworthy to be honest. FP support suggests the solution from this chat, but such an issue with …

Thanks, face recognition is also working bak again !!

OK that’s real annoying, why would Find My Device break the Fingerprint Unlocking of my Device? That’s a huge major oversight to introduce a bug like that without proper testing before pushing updates. I shouldn’t have to toggle Find My Device just to get Fingerprint Unlocking to work again.

This seems to be an issue that only occurred with some specific configurations - so it was probably easy to be missed.

As already mentioned, is two place for setting FindMyDevice and problematic is only if enabled as device admin app, but this not need for find phone, ring phone, remote lock… Only i think nobody test if without device admin work remote factory reset, you can :wink: More info on this links: …

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FP5 fingerprint sensor unresponsive after update .098 (not 0.88)

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