Fp3+ turned off with no reason & refuse to turn on or charging

[Karim_K]

Hi

My fp3+ turned off with no reason & refuse to turn on or to charge. The battery is ok.
I bought it 26 month ago, It’s a new product.

I feel like I’ve been blatantly ripped off. A product that’s 26 month old, very expensive, and just stops working exactly two month after the warranty expires.

[Karim_K]

Same problem here : https://www.reddit.com/r/fairphone/comments/rwo6p9/woke_up_to_a_dead_fp3/?rdt=35896

[Selandus]

Hmmm… sounds like we’ve experienced the same problem almost at the same time…

FP3+ suddenly freezes and switches off

Today my FP3+ (3,5 yo) suddenly switched off in my pocket. Tried to turn it on again, no response. Plugged in charger, no response. Pulled the battery and put in back in, no response. Plugged in the charger again, and suddenly there was a vibration. Few secconds later, there was a response to the on/off switch as well: the phone was starting up again. Battery was charged to 65%. It worked for a minute or so, then the screen froze but stayed lit at first. Few seconds later it turned black again. …

No solution yet.

[Karim_K]

Hi!

After collecting many testimonies about the “sudden death” affecting the Fairphone 3 and 3+, it seems to me that it’s a manufacturing defect and that FAIRPHONE should be held accountable. It is misleading advertising to sell a phone as durable when it actually has a manufacturing defect.

As for me, I paid a lot of money for this phone, and I can’t believe it died after just 26 months of use.

I suggest that everyone experiencing the same situation join together to send a collective letter to FAIRPHONE, asking them to cover the repair of our phones since they sold us a product with a manufacturing defect.
If you are affected and interested, please share this post and contact me.

[Ingo]

Everyone affected, please continue over here: FP3+ suddenly freezes and switches off

Closing this one as a duplicate.