Hi, I’ve had a FP3 for a few months now. I use an official FP USB wall plug charger which I bought from FP. I’ve also tried charging via my computer USB. I originally bought 4 new FP3-compatible Anker USB cables that have been working great for the last few months. However, today I plugged the phone…

If you take away the battery and plug the phone without the battery, do you see the Fairphone logo showing up and the red light on? Or something else? Nothing? Did you try cleaning the usb port of your FP3 (carefully with a needle)? Did you try taking away the bottom module and putting it back in …

[image] LL435: does anybody have any ideas please? [image] Unable to charge battery Fairphone 3 As an example, this universal smartphone battery charger here works for the Fairphone 3 battery: It works because the 2 contact parts are thin enough and stand out eno…

Thanks Alex21. I can now report that it’s luckily back working again - phew !! I took it apart, there was a little water in there at the bottom as it was raining earlier and some must have got in through the bottom charger point or even the sides perhaps. I took things apart, dried it thoroughly, wi…

If the cause for trouble was water, please take a look at the #waterwiki as well. Just to check, if you might have missed something and for that extra bit of good feeling. :wink:

Thank you so much for sharing, @LL435 - I had the EXACT same problem. Went for a run with my phone yesterday, and halfway it started to rain heavily. This morning, I noticed my phone hadn’t charged during the night. After reading your comment, i opened it and noticed water inside. Also screwed the p…

Thank you for your advice. I took the bottom module out and dried it because water had seeped in and therefore it was not charging. Now the phone is working %100. Cheers, Shawn Thomson.

Welcome to the forum. It’s nice to see someone’s first post is a fix. All the best

Hi Alex.A I have a similar issue as LL43 and tried your tricks, without success. Should I buy a new bottom module and/or battery? Or any other idea? I’ve had a FP3 for a few years now, using an official FP USB wall plug charger. However, since yesterday when plugged in it it charging very slowly …

Welcome to the community forum. [image] FP3 charging very slow or starts a loop when switched off I tried restarting. I tried shutdown and back on. I tried cleaning the usb port with a needle and a tiny brush. I tried taking away the bottom module and putting it back in again. Does anybody h…

Thanks for the prompt reply. Yes, I also tried both a different cable and wall plug charger, incl through USB port of my laptop. The best I can get is a few % charging while on flight mode (when switched off, it continuous the loop of charging and switching off again, which actually consumes more …

FP3 not charging - ... problem now fixed :-)

Help Fairphone 3

AnotherElk May 24, 2023, 10:40am 10

Welcome to the community forum.

Did you try a different cable?
Did you try a different charger (or USB port on a computer)?

FP3 charging very slow or starts a loop when switched off