FP3+: Issues with Android 13 update

I just updated and everything went fine as far as I can tell. Hate the new look, but will get used to it :wink: I had to change a few settings (silent notifications didn’t show up on lock screen anymor, ringtones and alarms changed) and set the default icon size to one step bigger than default and the font size to the smallest.


The green dot indicates the the mic and/or camera are in use by a programme.

1 Like

New ideas. I rebooted today and again ran into the “no SIM unlock prompt” problem.
Three approaches and their results:

:x: Reboot, keep the display active → still no SIM unlock prompt after 10 minutes (!)
:x: Reboot, actively turn off display and turn on display –> no SIM unlock prompt
:white_check_mark: Reboot, let display fall idle (black/off) by itself and wait a bit (I waited 10 seconds) before turning on the display again → SIM unlock prompt

Again, different OS (/e/OS Android 12), but I guess it won’t do harm to try.
@shaakunthala @AnotherElk


The update went okay-ish for me. The main problem is that my FP3+ can’t hold a connection to a mobile network anymore. I am constantly getting kicked out of network, all I get (if I get a connection) is EDGE and the option of doing an emergency call.
It worked all fine at the exact same location on Friday, pre-update, with an uninterrrupted 4G connection.
Is anyone ele having issues like that?


In addition to the well-known fingerprint problem, there is another issue with the fingerprint sensor on my device (FP3) after updating to Android 13: Sometimes, the fingerprint sensor will stop working completely. That means, I can’t even unlock the screen and get no haptical response. After rebooting the device, everything will work as expected (just the usual Android 13 behavior).

Same here! Acutally I found a workaround that’s working for me.

Open Settings → Network → Sim Card → switch off “4g Calls”

(I’m translating this from a device that uses the german language - I hope, I’ve used the correct english phrases. See also Screenshot.)

If I switch off the “4g Calls” setting, it is possible for me to hear the “dialing tone” when I call somebody instead of hearing “scilence” untill the person that I’ve called says something.

Hope, it helpes as a temporary workaround. Hopefully this minor issue get’s fixed in further updates.

Thanks a lot to the whole fairphone team and the comunity to keep our phones alive!! :yellow_heart:


Edit: This workaround is inspired by this thread (same issue on an samsung device after an update).


Good to know, thank you!

Unfortunately, this will result in lower voice quality in countries where 3G is already switched off (like Germany).
With 2G there are the “HD voice” codecs missing.

But good to know that this bug is related to 4G!

1 Like

Hi, I did the update yesterday. I didn’t try many of the functionalities described previously because I don’t use them. What doesn’t work for me anymore is the possibility to choose which data I use on a double sim. On one I have 40GB/month (Bouygues-pro number), on the other 5GB/month (SFR-personnal number). And I’m half stuck with the 5GB one. The only way to use the other data is to uncheck the sfr “use this profil sim” So I don’t receive call and texts from friends… That is very annoying ! I use the connection sharing a lot… Any idea ?

You cant and as far as I know never could enable mobile data on both cards and then select which one to use. However you can just enable/disable the SIM used/not used

Look at 🇫🇷 Gestion double sim - #4 by OldRoutard. The thread is in French and gives a solution to the problem you have.

1 Like

Thanks for the workaround. I have experienced the same problem.
For my Telekom SIM card the option is not called “4G” but “VoLTE”.
And I had to disable both “VoLTE” and “Wi-Fi Calling” to hear a ringtone.


Hi all,

Screen Cast is glitching for me with the new update. I select “Cast screen to device” and select the usual device (Samsung smart TV), as soon as I select “Allow” on the smart TV the FP3 restarts! When the restart is completed the phone displays the screen cast icon as if it is connected and casting to the smart TV, but it is not connected.

I’m experiencing most other bugs also, but this one is the most frustrating.

Any thoughts?

Which app do you use ? It works with VLC.

Youtube videos over WhatsApp.

It works for me so the problem is not simply related to the Android 13 update.

1 Like

In my case, the change to my ring tone is working locked and unlocked.
But also my individual ring tones set for specific contacts are set back to standard.

1 Like

Do anyone else face problems with NFC and/or wallet after the update?
Seems NFC is not working any more.

I paid with my bank app using NFC and it worked. When you mention Wallet, do you talk about Google wallet?

Hi, since this seems to be the big thread for the update, I’d like to add another. I’m in Italy and my German SIM card struggled to log into the correct network for mobile internet, even on Android 12. Prior to the update I could manually pick the network and switch to the correct one. Now on 13 it just tells me there’s no connection possible on either of the available networks. It also used to tell me if the network is either 2G or 4G, nor they are all displayed the same. Look…

So my somewhat solvable issue became a problem.

1 Like

Yes, I talk about the Google Wallet