The Troubleshooting tips moved here . Original Post: Mine has started rebooting on a regular basis as well. I’ve tried a factory reset and it doesn’t seem to help. Its rebooted about 15 times today so far. Last night the touch stopped working so I couldn’t enter my pin after a reboot, it took a lot…

Hey all, I wanted to share some information with you that we got this week. As you might have noticed, some owners of newer Fairphone 2 phones are experiencing stability issues (i.e. The phone sometimes reboots on its own.) In most cases this issue causes the phone to reboot once per day (often whi…

Looking through various posts, it seems that 1.4.2 came with a firmware update as well, and that is potentially the problem. I haven’t bothered to downgrade the OS to 1.3.6, as that wouldn’t address a firmware change. I’ve sent in a support ticket and awaiting a response.

Random reboots all day long, and a message saying; “optimizing apps 1ofxx”. Black screen after picking up a call or making one, found out it’s the proximity sensor, but it all happend after the update to 1.4.2. I wrote to Support, but haven’t got any answer yet (wrote the 24th - last friday). All t…

I have tried to clean the screen from both sides for the proximity sensor, as FP instructions tell. Testing the sensor with the recommended sensors app - and the proximity sensors now says 5cm and when I move something in front, it says 0cm - as it should, but it cannot go back to 5cm, so it cannot …

It’s worth a try: [image] FP2 Battery Problems (drains quickly, CPU gets hot) - See batteryguide for workarounds Fairphone 2 Hi everyone, i had the battery drain problems and i think i found two major culprits. Cache on my Gmail app was 1.6GB. Once i cleared it, that w…

I’ve cleared my cache twice - made no difference to frequency of crashes :frowning:

[image] LaurieJ: I haven’t bothered to downgrade the OS to 1.3.6, as that wouldn’t address a firmware change Have a look here for the firmware: [image] FP2 keeps rebooting after update. Can't rely on it for productive use. Need (downgrade) advice Fairphone 2 Here’s …

I have the same issue (just 1 sim card in it, no other cards). I have never had the reboot problem with my previous phones (2 HTC’s and 2 Motorola’s), with very similar usage patterns & apps installed, and with the same sim card. So I’m quite sure it’s a FP-caused thing. Fix it guys, reliability is…

[image] Meindert_Giessen: Fix it guys, First of all, the girls and guys you are talking to here are Fairphone users and not employees, so we will probably not fix this. You should try the workarounds in the first post and if none of them work contact support (to get a replacement phone).

Hi, The ‘fix it’ was not intended towards the FP users. I assume that the FP people are reading this too & it was directed at them, of course. No trolling intended, Paul. I wrote an encouraging comment in Dutch (directed at the FP people) at the bottom of my post, that translates: “Come on guys, k…

The FP team reads posts occasionally, but only answers in rare occasions (specific sections/threads) in the forum.

FP2 random reboots - see #rebootsguide for help

Help Fairphone 2

Spielmops June 30, 2016, 7:04pm 279

Have a look here for the firmware: