Hello, Loving the FP1. Everything went well the first few months. But beginning last week, about 50% of the time when I answer a call, or make a call, or start a SMS, or pick up my phone to do anything else, it crashes and restarts automatically! This makes using the phone very impractical since h…

I tried that but it didn’t erase anything or go back to factory reset. The same problem remains, it regularly crashes when I try to call or send SMS, or answer a call, or check my email.

You need to wipe data/cache partition. Take a look at the hard reset guide again. Maybe you missed something?

For a few months now, when I am on a telephone call, the call just disconnects, and the phone partially shuts down - loses the network connection, all apps disappear from the main screen. And remains like that for about 20 seconds, and then everything comes back to normal, and I can try to establish…

I had the same experience as @laisdeal . Hard reset or the new update haven’t changed that problem. At least the apps don’t disappear anymore since the last update. By the way, how can I tell which app might harm the OS not to operate in the way it should do? I actually expect a smartphone to handle …

Does this happen with any SIM card? An old SIM card might cause such issues.

The same happens to my FP since the update to Koala nut (no new apps!). Before, it happened maybe every second month once, now, it happens more or less twice a day. The problem occurs with both my private, old SIM (eplus/o2) and my new business SIM (Vodafone). Both incomming calls and making calls.…

Hey @F_Barrenbach ! I’m not sure whether I have the same problem as you but I have the FP1 first badge and it crashes way too often since the 1.8.5 update. In my case it doesn’t appear within calls. A crash occurres every now and then when I use the phone, for example while opening an app or settin…

Unfortunately this has been a problem with FP1 from the beginning (january 2014). I had this problem you discribe whitin a week of having the phone. I had contacted FP several times about this. First they told me to do a hard rest. I did this several times but to no effect. I even did a hard reset a…

I checked my battery like described in the forum. The battery is fine and it’s not a complete re-boot like switching it off/on. It’s just a blue screen for a few seconds, then everything is back again. It happen’swithin one or two seconds when a call comes in. Unfortunately, the phone doesn’t save …

Same for me - I also think about buying another phone although I like the “fair”-concept very much. But first of all, I need a phone that works reliably.

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FP crashes / restarts / reboots when I make a call / SMS

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