FP 4 proximity sensor

[Razem]

So the screen doesn’t stay off when she has it near her ear? Maybe this is related:

Proximity sensor goes crazy while calls

Hello to all! I have had an FP4 for just over a month and am very satisfied. Especially the sustainable concept is great. However, I’ve had a problem with the proximity sensor for a few days. First of all, when I use the phone normally (hand-held, not talking on the phone), I don’t have any problems. The problem only occurs when I talk on the phone with the phone to my ear. The problem is that sometimes the screen turns on and the touch function is also activated, even though I hold the phone…

Can you try dialing * # * # 2 8 8 6 # * # * and running the proximity sensor test? Does it work there? Unfortunately I don’t know of any way to manually calibrate the sensor. And yeah, it seems it’s kinda wonky and needs to be fixed:

• Proximity sensor problem FP4
• Proximity sensor goes crazy in sunlight (WhatsApp, Signal, Facebook Messenger, Stock Dialer, WaveUp)

If the issue persists, please make sure to contactsupport and let them know.