Forgotten alternative FIX when fastboot bootloader not detected

[Pepe_Perez_Fuster]

Hello

First of all, sorry for bad english.

Second, contratulations and thank you very much to all people, developers, testers and so who make fairphone posible.

Now… I just wanted to share the fix I found to the typical problem: “fastboot mode not being detected in windows… (10 in my case)”. Because I turned crazy looking for solutions and trying …., I spent several hours, even several days…. Till I thought and tried something different. As I was installing drivers and more drivers and none worked, I installed more and more…. and then, I thought my system was swamped and needed some clean. So I tried this: I went to device manager, and uninstalled the android, choosing to delete its associated driver files. Then, refreshed devices and repeated again and again…. untill the Android device detected had no driver associated. Then I manually installed it by chossing “let me manually installl …” and then I unchecked “show compatible”. From the list, I choosed Android fastboot device (or something alike, I do’t remember exactly) and YEP, it worked !!! Just that way, no need to install more drivers.

Hope this helps someone with this problem. Windows update and automatic didn’t work for me and I had to do this way. Hope it helps someone or even myself in the future.

Have a nice day and a nice e os using !

[AnotherElk]

Thanks for sharing. For others finding this topic …

For clarity’s sake, in Windows Update choosing Optional updates is the important part, here’s an animation from a Fairphone support page showing the process …

https://support.fairphone.com/hc/article_attachments/18494377825809

And a bit more detail on cleaning up a messed up driver situation …

@AnotherElk

Here’s a generic MTP and driver repair …

• Disconnect the phone from the computer.
• In Control Panel (search for it in the Start menu) - Programs and Features:
  Uninstall the Android SDK (if installed) and everything with “MTP” or “ADB” in its name.
• Reboot Windows.
• In Device Manager (via Control Panel - Device Manager or search for it in the Settings):
  Enable View - Show hidden devices, and then uninstall every possible ADB, MTP and smartphone device, hidden or not.
• Reboot Windows.
• Connect the phone again. Windows should install the necessary drivers then automatically. They can be named after a different device, this doesn’t matter.

[yvmuell]

Still the easiest way in I think in 99% of the cases.

@yvmuell

If the FP is not recognized in Fastboot:
It can be the cable or USB port, but most of the time it is a fastboot driver problem (on Windows). To update the driver: connect the FP in fastboot mode to the PC, go to Windows Updates, check for updates manually, go to Optional Updates and Drivers and install everything regarding Google/Bootloader (e.g. Kedacom/LeMobile).