Just a final follow up relating to MMS issues with the FairPhone 4 In Australia
The FairPhone 4 SOC supports all Australian standards except for the 28ghz band used as part of the 5g standard here.
The phone has confirmed full support by Amaysim and Telstra at this time, beyond this youāll very likely have issues.
As a side note, The SOC in question is an international chip and as a result it may be treated differently by some providers.
The phone itself works fine where relating to Data and Calls, however, MMS is dependent upon the provider and further call quality may be affected with this lesser support and with future mobile network cutoffs further issues may come about. (I believe there was talk of getting rid of 3g entirely by 2024 a number of years ago and similarly for 4g soon after though who knows with this government)
Relating to Amaysim MMS support, both 5g and non-5g plans work, Iāve now confirmed as much myself.
If you strongly prefer to stick with a specific provider and MMS does not work on your FF4 with them, you may be able to get them to enable/add/fix support for this.
To do as much you need to raise your issue to at least L2 support and get them to actually take a look at the how the message is handled on their end, at which point getting them to raise it further may see them push a fix into their back-end pipeline to slowly trickle down over time.
Iād suggest referring to my prior replies in this thread relating to troubleshooting this issue if youād like to troubleshoot the issue in the ways that would be requested of you by support in-advance.
Doing as much will likely save you time unless you get otherwise lucky and are assigned a good service agent that understands technology better than it consisting of magic and absolute checklists.
Also to tag you in @Simon_Cole Amaysim now has support, perhaps it's worthwhile switching, other than these issues they seem like a decent company albeit support is the usual roundabout. They're priced as low as $15 though you'll need to hit "view all plans" to see <$30 plans.
In relation to Amaysim coverage, they use majority Optus towers and I believe some Telstra towers, generally, Over time, I found I've better coverage than most, this includes extremely rural and otherwise un-populated areas.
The telcos are closing down the G3 network. My current phone supports G4 but not VoLTE.
I purchased a fairphone 5 via Clove in the UK and it works fine but does not show VoLTE. My wifeās phone, with the same provider (Optus via Moose Mobile) shows VoLTE on the status bar.
I have not tried her SIM card in the fairphone, only mine so far.
I checked with Moose and VoLTE is enabled. Checked with Optus and according to the person there a VoLTE capable device should work even if itās not in their list of devices.
Somewhere else I read that itās a good idea to get a new SIM for a new phone as it seems there some memory in the āsystemā of what your device can do.
So do any of you have VoLTE on your phones? Could it be as simple as getting a new SIM?
After further sleuthing I conclude that my phone is probably working on VoLTE.
Some sites suggested making a phone call (this causes some phones to drop back to 3G) then try using data (with wi-fi off). I did that and youtube seemed slow but the phone displayed 4G during the call.
Going further I found if you go to the dialer (as if making a phone call) and type ##4636## (works on any Android apparently - donāt press call) a whole lot of useful information comes up including:
Voice network type: LTE
and further down
VoLTE provisioned in the āonā position (greyed out, which fooled me at first - it just means I canāt change it).
My wifeās phone displays VoLTE on the status bar, but it appears this can be different depending on the vendor.
My next step will be to install /e/OS on this phone.
For those who want to try ā¦ *#*#4636#*#* ā¦ The forum software uses asterisks for formatting .
(The post editor has a āPreformatted textā button for this.)
All that would have been really useful at the beginning. Pity it doesnāt appear prominently in the various guides.
I am afraid to try it on my old phone - it might show I had VoLTE all along!
The fairphone 5 is a nice phone, if a bit expensive here in Australia with freight, customs and GST on top of the actual purchase price.
No problems. I did however ring my provider (Moose Mobile) and they confirmed that VoLTE was provisioned on my account.
To check use *#*#4636#*#* as mentioned above.
Click the 3 dots and select IMS service status. You should see āVoice over LTE: Availableā. If not then ring Telstra and ask for it to be provisioned on your service.
Hey all, Iāve read a bit on this above but am struggling to determine if my FP5 will work after aug 31 shutdown in Aus. Itās new this week.
My FP5 shows only 3G (during calls). And when I allocate to only the VoLTE networks and check the IMS Status, Iām not connected and calls donāt work. Does changing from an old Sim fix it? Thanks in advance
Hello! New-ish poster but long time lurker. After 2-3months and annoying many friends with battery drain, 0% battery, slow charge, my FP3+ has finally come to a sleep. (This being said, it has resurrected itself before so, who knows).
Iām wondering if anyone in VIC has a working batt they might let me try so I can do a final back up for calls for work. Iād then look at parts:repairing but since 3G is shutting down it doesnāt feel like ordering a bottom module from the FP website is worth it. And Iāll have to save for the FP5!
I think Iāve had since 2017, so sheās an older lady but I loved my dual sim, even when I kept the Vodafone Sim in just for sms and not actual phone calls!
Anyway if there are any angels that would be awesome. Iāve always wanted a community to fix with but havenāt invested the time.
I have a new FP5 since April. Iām with Amaysim (on Optus network). (So I was a bit surprised I got notifications that I might need a new phone!)
I just did the ##4636##.
There is LTE physical channel configuration, which says NR/LTE/GSM/WCDMA. Itās not greyed out, so I can change it I think.
Underneath it has some toggles, of which āVoLTE provisionedā is off and greyed out so I canāt change it.
Does this mean anything to you, or anyone else here, and what can I try/do to make sure my phone will work after the 3G shutdown?
Hi! I have a FP5 since April. Someone brought it in for me. It works fine, but I am getting the notifications that my phone wonāt work after the 3G shutdown later this year, so Iām trying to figure that out.
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that would be awesome. Iāve always wanted a community to fix with but havenāt invested the time.