Fairphone touch ID not working

Hi,

The last patch was FP5.UT2P.B.122.20250422, but the Fingerprint reader was mentioned in FP5.UT2L.B.107.20250218. Which are you currently on? List of FP5 software updates here.

Your problem may be a hardware problem.

I would recommend you update to B.122 if you haven’t already. If the Fingerprint reader is still not working, then file a claim under the warranty, best to use the My Fairphone app if you bought your phone from FP, otherwise contact your reseller.