My Fairphone 5 fell into a pool about two weeks ago. Surprisingly, it kept working for a couple of days afterward, but then the display stopped responding. The alarm still went off the next day, so I’m guessing the phone itself was still running in the background.
Now the screen stays completely black, and I’m trying to figure out which part might be damaged. Has anyone dealt with something similar or knows how to check which module is causing the issue? Any tips would be super appreciated!
I felt in a lake wednesday, FP5 in my pocket. Fireman helped me out 20 min later, then 1 hour to dry and heat up. Then I opened it, took out battery and unscrewed upper and lower panel. Dryed it for 48 h, blew it out with aircan. Now its ok since 24 h, I’ll keep my fingers crossed!
Yes, a motorboat tried to tow me from the shore. Went to fast… a canoe is not easy to tow…
After writing to you I re-read the water wiki and found out I forgot to unmount the screen. I did and dried it for another 24 h. I hope my FP5 will continue functioning now.
You simply need to locate the Angels that are closest to your location and contact them via e-mail. They will then try to give you tips and can organise to meet up with you to solve your problem if necessary. The existing Angels can be found below.
Warning: Please be aware that mails from Fairphone Angels might end up in the spam folder of your inbox, notably in Gmail. We recommend you to check it regularly when you are awaiting a reply from a Fairphone Angel, so you won’t miss an email.
