Fairphone 5 screen is off (can not turn it on)


My Fairphone 5 screen is off (I can not turn it on). It is charged. I receive phone calls and messages but I can not reply. What is the solution?


Fastest solution to try would be a hard reset. Press the power button for a few seconds until the phone restarts. If the screen stays dark after the reset, open the back and check if all screws are tight and it’s properly connected. And you can always dismantle and reinstall the screen.

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These screen freeze behavior is reported here already several times,

for example.


Thank you. Good advice. It is working now.

Kind regards Hossein