Fairphone 2 production and delivery thread

Hm, lucky you! :wink:

I still got no notification (or the order itself) for number 2678 (translucent-blue)…

Hey, you’re right, they’re still working past 18:00, I didn’t think I would get a mail today as the workday had already ended, but I got a notification email, sent on 21:40. Track and Trace says: “bezorgmoment (=delivery) morgen (=tomorrow) 12 januari 12:00-14:00”. HURRAY!

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No. 4173, blue matte back cover, was just delivered (Germany). No notification, neither from Fairphone, nor from DHL. But I’m nevertheless very happy :slight_smile:

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This is your delivery number: 3378
Your payment has been successfully completed. Below you’ll find your receipt, which is also attached as a PDF.

Order placed on 16/07 but I paid with bank transfer… then I received my confirm on 21/07.

Mine (Blue translucent) is travelling, delivery is for today (Italy).
Yesterday evening I received the e-mail with tracking.

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I now got a Track & Trace Mail from Fairphone. It seems that my phone is already near Basel at the swis boarder. Destination is Wetzikon, Switzerland (near Zurich).

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YAY another 2 blue translucent received in Austria. No email thogh… :slight_smile:

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I´ve received my phone this afternoon. i´ve got the notification after unwraping the phone :wink:
For all, who are still waiting:
Blue translucent, delivery number 2182.

It´s fantastic!

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Got my pohne Blue translucent (Delivery Number 38XX) today. Recieved an Email this morning :smile:

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Got the email yesterday evening (Delivery Number 35xx) blue translucent.
Delivery through DPD parcel service :-1:
today or tomorrow. Hope I will get it!

I have delivery number 15.XXX and now have expected delivery in February :frowning:. Is that so for everyone? And have status Pre-Ordered… I hate waiting.

“patience is a virtue” … but i’m with you on this, hate waiting too.

My status is “pre ordered”. When did you order your phone? and where do you see expected delivery?

Dear Fairphone, @anon90052001 @Douwe

I’ve created a support ticket 6 days ago and would love to receive any response. Tweeted https://twitter.com/csarven/status/686828682187517952 and no response. PMed @anon90052001 regarding my ticket… but was suggested that the response time will take a few days. Hmm? :smile:

Some info for everyone that’s still “patiently” waiting :wink:

  • Product number: 1FP21FPHN05-02A
  • Order number: 2000492XX
  • Order date: 2015-11-07
  • Shipment location: Switzerland
  • Shipment method: DPD
  • Order status: Pre-ordered
  • Cover type: Transparent

Since I’ve ordered, I have not received any further notification about the order or shipment.

You need to look for the “delivery number”. The order number doesn’t tell you when to expect your phone.

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Hi everybody,

We will be sending a newsletter to all owners by the end of today with more news on the delivery status. Thanks for your patience!

CC @csarven, @Ari, @Friek

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Where can I locate the “delivery number”? I haven’t received a notice on that, nor can find it under my account.

When did you buy your phone?

Other people said that they received an email with the delivery number. Have you checked your spam folder (also in the webmail page)?

I received my order no. with the email that sent the receipt (so right after I ordered & paid the phone, in July).

I haven’t received a delivery number via email to the best of my knowledge. I have received other emails from Fairphone which were not caught by the spam filters. (And, yes, checked the folders)

Yes, I have an order and an invoice number obviously, however, no delivery number as suggested by @stefan et al.