Fairphone 2: Crazy touch inputs (touchscreen issue) - workaround (for some): increase touch & hold delay

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+1

The jumpy touchscreen makes the phone almost unusable at times. Please give this bug the highest priority!

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I add the link of this page @anon90052001 mentioned, as it did not read it here in the forum up to now:
https://fairphone.zendesk.com/hc/en-us/articles/207228996-Fairphone-2-software-issue-report

Cheers, Robert

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Thanks Jon - after my first day of (heavy) FP2 usage I was seeing the scrolling issue you mention (1) and also a flickering screen at times. I’ve also had a few times when my attempts to enter my unlock pattern have failed repeatedly as the line drawn leaps all over the place. Sometimes waiting 10-20s and then pressing very firmly to enter the pattern seems to sort this out. I’ll try the touch delay…

Same issue here! I received my fp2 yesterday and I’m very disappointed now :frowning: It seems to me, that this phenomenon occurs after I drag and drop apps to rearrange the display.

Did you try the touch & hold delay as explained in the first post?

Since my fp language is german I’m not shure. Is this “Zeigergeschwindigeit” ? Thanks.

Nein.
Einstellungen > Bedienungshilfen > Reaktionszeit Berühren / Halten

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Thanks Paul! I changed it. Hope the problem is fixed now…

For most this workaround reduces the problem a lot but doesn’t necessarily fix it.
A fix will hopefully come soon with a software update.

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I have had the crazy touch input bug as well, and even seen it with the delay setting at “long” (alltough much less frequent).
Seems like it was most frequent during the first days (haven’t seen it for a few days now), and maybe worse when charging.

I also have the bug where the screen stops accepting inputs, but as for Benedikt, it has been resolved by switching the screen off and on again.

Problems remained after removing and reattaching the screen.
I have a proper sim, and no sd card.

I can confirm that the workaround makes the problem a lot less frequent, but it’s still there. Any news if this is going to be fixed with the next update?

You can check the current state here:

Incidently this problem is far less noticeable on the replacement I got sent from Fairphone, I think I’ve only had it once or twice in a week as opposed to once or twice a day.

Usage of electronic underwriting not possible, I think because of hypersensitive touchscreen.

App: inSign (available in google playstore) App does work without problems on more than 5 different other smartphones (android 4.1, 5.1, 6.0).

@holger1st the hypersensitive touch screen is a known bug and FP is working on fixing it, but haven’t found the root cause yet. Please try the workaround described in the first post and post back if it doesn’t improve your situation.

I just wanted to add that my FP2 also has the random hypersensitive issues, which is similar at times to quickly sailing across the screen. This occurs occasionally but when on charge I have to constantly lock the phone and unlock for it to stop.

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Same for me, much worse when it’s charging especially from low levels. It is also the only time that I’ve experienced that the screen stops working as previously reported in this thread.

Yes, I can confirm that while charging my FP2 the touch screen is unusable due to touchscreen hype sensitivity. The touch locations are way off making it impossible to type the lockscreen pin code.

I am honestly a bit disappointed, that this bug still isnt fixed. Recieved my FP2 today and got the same issues

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