EDIT: Some short info: Bought phone June 2018 (new camera module), installed Fairphone Open and upgraded to Android 7 when offer came in November.
This is what happens. I went to charge my phone like I always do and the battery did not get the lightning bolt that shows that it’s in charging mode. This is what I tried and what happened. Tried to…
- insert the micro USB cable to charge phone
- change the charger
- change the cable
- make sure charger and cable works with other devices
- test to connect phone to computer with cable but computer no longer recognizes phone
- EDIT: Wiggle the cable when it’s connected to the phone to see if it’s a loose usb contact in the phone. Nope.
At this point I started suspecting that something might be wrong with the USB-port on the phone so I turned off my phone and tried to charge it while the power was off. To my surprise, the phone woke up to charging mode but the power off charging display just flashes by before the phone crashes (I assume) and the loop starts again. Like this:
- Phone is beginning to startup with the bootscreen (about 14 seconds) when I connect the USB-charger
- LED on phone lights up (for about 1.5 seconds)
- Charging screen lights up (for about 0.2 seconds)
- Phone dies and goes dark
- Wait a few seconds and it reboots and repeats the same over and over again
So it does not seem to be a problem with the port but rather some software problem. I can still turn on my phone but the battery won’t charge.
After all this I tried to turn off the phone but it immediately rebooted. Tried again and got the same result. In case to phone crashes it reboots by default but when I started it again and explicitly told it to power off it rebooted instead.
I’ve seen that Android 7 (which I have) on FP2 have a problem if you have the new camera module. I have not bought a new module but I bought my phone in June 2018 so I tried the quick fix where you turn on the flashlight and power off but it didn’t work.
EDIT: Apparently, I have the new camera module and the flashlight trick worked the second time I did it.
I might add some info that might help somebody who tries to solve my problem. Right before the charging problem began, I had turned on my Bluetooth headset in the middle of a call and right before I heard the “connection sound” in my headset I accidentally clicked to disable Bluetooth and the phone promptly crashed.