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Can't download Instagram

I just got my new fairphone 3+ and I’m currently downloading all my social media apps, however when I was looking for Instagram on the Google play store I couldn’t find it. I then Googled it and it said “your device isn’t compatible with this version” . Now I don’t really know what to do, since I really want to download Instagram as an app in my new phone

This is most likely an occurrence of a known bug with the Google Play store. It sometimes occurs after a system upgrade, but maybe it can also happen with new phones.

Can you try:

  1. Settings
  2. Apps and notifications
  3. App info
  4. Three dot menu
  5. Show system
  6. Google Play services
  7. Storage and cache
  8. CLEAR STORAGE
  9. CLEAR ALL DATA
  10. OK
  11. CLEAR CACHE
  12. Go back to the list of apps (tap back twice)
  13. Google Play Store
  14. Storage & cache
  15. CLEAR STORAGE
  16. OK

Then open the Google Play Store. You may have to give it access to your Google account again because you just erased all its data (your apps and account data are safe, don’t worry) - now, does the app show up?

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