Can you help me contacting the Barcelona angel?

Help Fairphone 3
6

When I click on the link Barcelona > Contact 1 it opens my email client Thunderbird and I can just send a message.

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if you want to do it manually the email is shown in the status bar of my browser as
mailto:barcelona@fairphone.community

EDIT :: Just sent you a private message.

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This method works! I was able to get in contact with @anon9989719 Over an issue I had with my fp3, no need to verify or anything just plug into email software and send message :slight_smile:

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Please, read the older posts. I have already said why in my computer this is not possible. It doesn’t help to know it IS possible in yours.

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I don’t get it. So your problem is, that you can’t send emails, because gmail is your only account, and that can only used with the phone?

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The way I read it, Gmail wants to confirm a login by sending some confirmation code to the phone (then to be input by the user for the login) … but the phone it sends the code to is dead, so no Gmail login possible.

What to do in this case, I don’t know. I would think Google would have some process set up for such a case.

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I think she can’t get her email starting as it needs to be confirmed by a code which is send to the broken phone.

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That’s what I wrote, but it’s not necessary at all to use Gmail to contact a Fairphone angel by mail.

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@angels_barcelona to the rescue

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I have send a message to Barcelana Angel on your behalf and asked if they want to contact you by private message on this forum.

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:slight_smile: I should maybe have said, publicly, ~ I had already sent a private message to the OP saying I had contacted ‘Barcelona’, but it seems they haven’t heard back :frowning:

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Thanks so much!!!

Yes, what happens is I can’t use muy only account (gmail) because it keeps sending a code to my broken phone.

17

But you could easily create a second email account.

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Thanks so much again. Now I’m going to an android store in Barcelona to see if they can help. They said they didn’t know about Fairphone, but I’m going to try because all the other options don’t seem to work. Thanks to everyone trying to help.

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And which phone should I put to authentify my identity?

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You don’t have to. If you don’t activate 2WA, it works without a phone. There are even people out there without a smartphone at all ;).

21

Can you not use a computer to access the Google account and change where it sends the authentication.

Still given that @Lidwien and I have send the Barcelona angel a message you really should have to do so. It seems they are not available at the moment.

Maybe soemone here can run you throught a few options if the ‘shop’ does’nt work.

It seems as if the battery is dead and you can’t charge, so alternative cable, charger etc… The shop, or if you know anyone with an FP3 maybe able to charge the battery if that is the issue.

All the best

22

Hi, Yes I’ve seen it now and replied.

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Hi Alba,
my FairPhone 3 died last Saturday, it won’t charge or anything, and I think I also have damaged the screen. Still, I’d like to test it with another battery. Did you have yours fixed?
I already contacted FP support but the solutions that they gave me are not very helpful, and I just saw your post.

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Just a note: If the battery runs down very low it can take hours before it will recognise a charging input.

  • Check the voltage if you can below 3.5V is a problem
  • Try alternate cables and charger
  • Leave each option to charge for a few hours and do not attempt to power on the phone
  • Clean the USB C port
  • Search the forum for more DIY options on [ bottom module] etc.

Have you tried an angel yourself.

Hopefully you will see a red or yellow LED

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