Camera auto focus not working

Help Fairphone 1
1

Hi

The auto focus of the camera is not working. This is the camera in the rear of the phone. The 4 green edges of the focus box appear, but they don’t seem to function. The image remains blurred, until I take the camera very close to the object.

I noticed this problem when I tried to scan a QR code. Then realised that the camera had this problem for all focussing.

Any idea if this is a software or hardware issue?

Thanks,
Sridhar

2

I had this too, after I had opened up the phone, lifted up the motherboard and damaged the camera in the process. After I had replaced the camera with a new one everything was fine again.

Is it possible that you damaged the camera when you opened up your phone? Or when you dropped the phone?

3

My charging pin had been loose for the past few months, so had got it replaced at a mobile repair shop. I guess when they were fixing/soldering the new port, they must have somehow damaged the camera. Hmm.

Is this a simple fix to the camera? Or do I have to replace the camera? And, in which case, is there anywhere I can buy FP1 cameras?

Thanks.

4

You can buy it here:

https://shop.fairphone.com/en/spare-parts/fairphone-1-rear-camera

Or you can try to search for a used one here in the forum’s unofficial marketplace. :slight_smile:

5

You have warranty on repairs (at least half a year). The repair shop should replace the camera or at least give you a discount on your repair.

6

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