So everything was fine until 5th June?
Did you update to Software update: 3.A.0107.20210513
If you did was it immediately before these issues, i.e. if you updated to the 0107 version when exactly as this may have been a corrupt update. Did you update automatically and what network were you using when you did?
You may be advised to download and install manually as a Factory reset is pretty serious and takes you back to the deafult settings of the last update.
Can you check the build to confirm the update Settings > About phone > Build number?
Thanks