Unfortunately my cameras are not working anymore: I went through all the possible procedures indicated by the company and I wasn’t lucky.
Does anyone have a spare camera and top module to give away or sell?
Requested shipping to Italy.
NB: To be able to send a direct message to the user, you will need to reach trust level 1 by entering/opening at least 5 topics, reading at least 30 posts and spending a total of 10 minutes reading posts.
Be aware, that cross-border shipment of batteries outside a phone is virtually impossible for individuals.
Hi and welcome to the forum
I wonder what procedures you carried out. You say camera and top module > you mean the ‘selfie’|front camera that is built into the top module?
You may be contacted by or you can contact a #fairphoneangel that may be able to
All the best
basically front facing and rear facing cameras are not working (these include two modules in total).
I tried a hard reset, also to change the camera app and so on.
If there’s no Fairphone Angel nearby who can help, you might want to have a look at this:
Please bear in mind that the modules offered there are probably exclusively the first generation of FP3 camera and top modules, i.e. those with 12 MP respectively 8 MP sensors.
It seems starnge that both cameras will fail at ‘the same time’
A few things to try
- Try starting in safe mode.
- Ensure you do not have an SD card formatted to expand internal memory.
- Clear the cache on the Camera app Settings > Apps and notifications > SEE ALL ##APPS > Camera > Storage and cache.
- Test via inbuilt Service tests
*#*#66#*#* > Servcie tests > Test Single > Main Camera etc.
All of the above gave no luck.
The test via inbuilt Service test gave me error in recognizing my camera, but no option to solve this issue.
I wonder if changing my camera will somehow help.
This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.