By the way the hash link you provide can be used by you to make an official complaint maybe for warranty but it is ineffective here.
As this is not a comon issue it is likely to do with your setup.
Do you use an SD card and how is it formated?
Have you tried a ‘Safe start’ to rule out app conflicts
Have you switched the phone off completely, removed the battery, remove and replace the SIM only, then the battery and start the phone again and see if it helps.
A problem being that if you contact support, as well as the above possibilities you are almost ceratin to be asked to do a factory reset which will wipe all your data like you are a new user - drastic measure
It’s not a simple update, this one upgrades the phone from Android 10 to Android 11. OS upgrades like this are always tricky when done in-place, instead of a new install from scratch. No difference between desktop computers and smartphones there.
A couple days ago my phone stopped selecting the earpiece for calls. It goes to speaker mode only, whether speaker is selected or not.
test features say I don’t have an earpiece installed, and mic 2 is super quiet. Is this a multiple module failure? Any other way to troubleshoot?
Would those of you experiencing this problem (loudspeaker is used for calls instead of the earpiece) mind listing in this thread, all the apps you use to make calls (these could include stock Phone app, Signal, Whatsapp etc.)
Hej, good point… Yes, I am updated to Android 11. These issues coincide with the update a few days ago. I should add that wired headphones work fine. Bluetooth earpieces have not worked well before, I will guess a codec issue that keeps the mic registering very quiet. I have not tested Bluetooth with the new update, and I will.
So far the issue with speakerphone is in both regular calls and with WhatsApp. I haven’t tried in other apps yet.