All of the sudden I cannot make calls, just nothing happens

Help Fairphone 2
1

Hi there, I have a serious problem with my FP2. Yesterday, my phone ‘rebooted’ without any notice (i only found out when i picked up my phone that i had to enter myPIN again…) and since then i cannot make phone calls anymore. I do receive calls without problem, but when i try to phone someone, it starts normally but then stos before there is any tone. I just stops and i’m back to the overview of recent calls and my latest call is not in there.

I have done online research for the cause, and i found the problemshooter in case there’s the text 'cannot make connection (or something like that)" but in my case there is no notification whatsoever. And I don’t use 2 SIMcards.

So… i’m curious if anyone can help me?

Hope to hear from you

2

What happens if you put your simcard in the other slot?

3

Have you tried clearing cache of your dialer app?

1 Like
4

Thanks for the tip. The strange think is that it seems to work, but only
for 1 phonecall. After i switch SIM i can call some one but when i hang up
i cannot make a second call. Seems that something happens during
connection? Any more tips?

Thanks in advance

Merel

5

Thanks for the tip. I tried it but doesnt make a difference. I did notice i
have 2 dialer apps??? I cleared both…

Any more tips?

6

As the upgrade to Android 6 is coming very soon, perhaps you can wait a little bit longer.
There is a small chance the Android 6 is solving your problem.
Please make already a backup to be prepared for the upgrade.

7

Any idea when we can expect the upgrade?

8

Tomorrow at Fairphone in Amsterdam Android 6 launch event. So I would guess this week or the next end of april for Fairphone ‘normal version’, for Fairphone Open I guess it will be May.

1 Like
11

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