White vertical stripes on screen

a few moths ago I bought a 2 month old Fairphone, until 2 days ago I was very pleased with it.
I don’t know why it happened but all of a sudden I have vertical white lines on the screen, made two photos with my old iPhone:

Does anyone have an idea how this happens and how it can be fixed?


Hi Monique,

this looks like a loose connection in the phone or like a defective display.

Think it’s better to contact the Fairphone support directly.



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Hi Tom,
yeah, I’ll do that, thanks!