I’d really really like to have a Wiki as well. Very good idea, @Spielmops!
@All: For me, the Wiki discussion is not really related to the discussion about improving the search function. If you agree, let’s try to separate these subjects.
I agree. I also don’t like the Wiki posts and their look is not very clear. IMHO, widespread Wiki software such as MediaWiki is far better in this respect (so I like @paulakreuzer’s suggestion of Miraheze).
Actually, I find this rather annoying sometimes as there are quite a few topics I’d like to have faster access to.
Do you mean separate from the forum or separate from the FP-site? I can understand the drawback of the latter. However, I think, it should be possible to link to the Wiki page in such an obvious that nobody should miss it.
I’d rather vote for a Wiki separated from the forum for better clearness (concerning look and content).
Is there a comment function / possibility for blog posts? I haven’t recognized this yet. If so, the splitting of forum and Blog into two logins doesn’t make sense to me as well.
I like this idea as well, though I would prefer the features of a Wiki. Moreover, this raises some questions:
Are people expecting Community generated content on a Company’s support site? Maybe, this could be solved with proper attribution, but I’m not sure about that.
Who will have access to generate and edit the Community HowTos? Every registered user or only exclusively selected ones? How to select them?
Well, just now I’m recognizing that the second question will also need to be answered for a Wiki …
I wouldn’t agree on that. In fact, no matter on which site or topic, I would never expect to find everything in a wiki. A wiki is always work in progress. And that’s not bad. However, I do agree that it’s hard to pre-estimate whether there are enough people to contribute as to get a critical amount of articles.
I don’t agree on the second aspect as well. The term (community) wiki means by itself (at least for me) that not only experts are allowed to edit (who could make mistakes as well) and that you shouldn’t put 100% trust in it. This even (or maybe in particular?) applies to Wikipedia.
Moreover, a Wiki start page is a perfect place to
- inform the reader about the Wiki being work in progress and not complete
- encourage the reader to correct mistakes if he/she spots one (which is also a hint not to expect every detail to be correct)
- and even to make it explicitely clear that the articles may contain mistakes due to the construction of a wiki (if the second point is not obvious enough)
The overview is nice. I could arrange with that, though I’d prefer a wiki. But of course, this is also a question of costs and benefits.