Video call volume too loud

When I’m in a video call (WhatsApp or Facebook messenger), even with the volume all the way down, the call volume is very loud. The volume buttons don’t actually seem to make any difference.

This is when using the phone speaker. I’m not connected to any Bluetooth devices.

The issue is present on both WiFi and 5g.

Searching for the issue, I see a few people that have complained of similar symptoms with other phones, and other apps, so this may not be unique to Fairphone.

Has anyone encountered this and any ideas for a fix?

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I have this problem also. In addition, the notification/ringer volume is very loud on the “lowest” setting as well.

Hello together,
I also have this problem. When having a video call or using the external speaker for a phone call, the lowest volume level is still very loud so people close to me can easily listen to my call. I would expect, that the lowest level is like muting the sound an one step up is a very low volume.
Is there a solution?