Since updating to Android 15, I have been experiencing issues with data transfer via USB. Additionally, USB devices are no longer functioning. However, charging and screen mirroring are working. Can anyone confirm this issue?
hello,
it might be that your USB-C port is faulty (that happened to me).
could you run some internal troubleshooting?
Do you mean the internal service menu? *#*#2886#*#* That no longer opens either, probably since the update.
yes, I was afraid you will say that.
As far as I know, that issue has been reported to CS by @urs_lesse.
Can you access any troubleshooting via the MyFairphone app?
or perhaps - I admit that would be harder - swap the USB-C port with someone?
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As long as I can charge, it’s fine. I also opened a ticket and am still waiting for a response. I thought maybe someone else was having the same problem. It’s strange to me that screen sharing via USB-C on the docking station works, but the laptop doesn’t recognise it. But if none of you are having this problem, then maybe it really is a broken port.
It was mentioned in other threads that USB data transfer isn’t working with A15, at least with FP4.QREL.15.15.2. I have this problem too. After restart (which often hangs and requires pressing the start button for a long time), USB data transfer often works for some time and than stops. The Phone is no longer recognized by the PC and shows no USB options.
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That’s exactly the software version I installed. I just tried it and it works after restarting.
I have the same problem, the laptop does not recognize my FP4. Have installed 15.15.2. Also not working directly after restart. I have opened a ticket but waiting still for response.
Go into Settings, then System, Developer Options, Default USB Configuration. Is File Transfer turned on?