Unlock Code Problems with FP3

[FrankD]

Hello,
I folowed every step from this document: https://www.fairphone.com/en/bootloader-unlocking-code-for-fairphone-3/ and tripple-checked that I have the right IMEI and serial Number. But if I enter the unlock code my phone always prompts that the code is wrong.

I realy want to switch my FP3 to /e/ can andybody help me?

thanks,

Frank

[urs_lesse]

Just to get this a little bit more specific: What’s the error message? Is it “no such phone” ?

[Lidwien]

It could be that you have to use first your ‘normal’ pin here and then the unlock code.

[FrankD]

The Error message is: “Password Authentification failed”

[FrankD]

I know the difference. That is not the problem

[oli.sax]

Two different versions of the unlock code exists, see this post:

Bootloader Unlocking Code for Fairphone 3 not working

I see, it is not just the code on the phone that changed but also the code on the fairphone website backend. So to unlock your phone using that website you need to be running a more recent version, probably Android 10. You can try to generate an unlock code with the unofficial script / website mentioned here: PS: You can remove the logcat output from your post as it doesn’t provide any relevant info.

[FrankD]

Hello,

with that new link it finaly worked.

Thanks for your help.

Frank

[Ingo]

As the solution is in the other topic and any further questions can be asked there I’ll lock this topic.