Unable to type unlock code in fairphone 6+

Hello communitym

and sorry for that stupid question but I don´t not what to do.

I got my new FP6+ and wanted to install eos on my device.

On the website, i entered serial number an emei and got my unlock code.

so I did the usual steps, enabled developer options and at that point,

“enable oem-unlocking” there should pop up a window, where I type the unlock code i got from the website in the beginning.

But that window where i type in my code never shows up.

What I wrong, what do I overlook

Greetings and thanks in advance

Andreas

Welcome to the Community Forum.

It’s quite simple here – Fairphone removed the unlocking code, you can unlock the bootloader without a code now. You will still need to connect the phone with a computer and unlock it using Android platform tools :right_arrow: https://support.fairphone.com/hc/en-us/articles/10492476238865-How-to-unlock-or-lock-your-Fairphone-s-bootloader

Is it enabled, if yes see Urs response.

If not you could update to a newer version thats allows unlocking without code.

If you are indeed on an older Android OS version that still requires an unlocking code, make sure your FP6 is connected to the internet (necessary for code verification). This might actually be the better approach given that an older Android OS version makes sure that the /e/OS version you install has a more recent Android security patch level – so you have no issues with Android’s rollback protection.

Thanks for your answers, actually my fairphone 6+ is running on Android 16, so this shoud be no problem. As described, i had wifi on and somehow it seems to have worked.

Unfortunately the rollback protection mechanism is not about (major) Android versions, but the monthly security patches. In theory, you could go back from Android 16 to Android 15 and still not encounter rollback protection as long as the target system has the same (or newer) Android Security Patches date. The newest /e/OS version 4.3 should arrive any other day this week, so if you can wait 2-3 days more, you should be super-safe.