The No.1 doen't work anymore in the upright position

Dear all,
I’m a proud owner of the Fairphone. It is good fun. But today my phone started acting weird.
When I want to write the No.1 in a whatsapp or agenda in an upright position, I get the No. 2…
When I turn the phone to a horizontal position I can type the No.1.
Can someone help me solve this?

Many thanks in advance!
Machiel.

You could try a different keyboard and see if the problem still exists.

1 Like

Thank you. Can you recommend me one.

A view days later and a swiftkey keyboard and the prblem is getting clear. It looks like a malfunction on the left side of the screen. I can’t use the letter Q, the function to go to uppercase and the function to switch to numbers in the upright position. In horizontal (flipping it counter clock wise) the spacebar doesn’t work.
Does anybody know about this kind of problems?

I hope you can help me out!

Sounds to me as if this could be something similar to the problem described in this thread:


I do hope that this is a rare fault so that not more and more FPs gradually will behave (or rather refuse to behave) like this - if so, I’ll start to worry about quality control.

1 Like

Jep sounds like it!
Thanks!

FTR, my phone is on the way to the service centre. I’ll post on the forum if they can pinpoint the culprit.