i’ve found my fp3 in a recovery loop this morning it stays on a black screen “cannot load Android” if i retry system boots regularly but after 10 seconds it says factory reset and reboots. tried recovery mode but black screen and “no command” adb recognizes the phone only when booted but i have…

Hi everyone. Currently, there are three known solutions to this issue. Which one works for you depends on many factors, including how long it takes for your device to reboot after you unlock it. Solution 1 - Deinstall Google Play Services updates You can find a great summary with screenshots in EN…

[image] fcpprs: I have tried the recommended option #1 (quickly deinstalling the Google Play Services updates). However, I always get a message “Deinstallation failed”, and my phone restarts. @fcpprs @BGR @ajg As spotted by @Kommissarmartin here , this happens when an app which uses the Play S…

Hi all. I had the same issue with my FP4 and finally did the factory reset (two times actually, as I did restore my Google Backup with all the apps). The app I identified as the problem was smart launcher (an alternative launcher), Since I reverted back to the original launcher, everything works f…

Hi, thanks for the advice. Nevertheless although I manage to reach Settings > Security > Device admin apps and disable the location device app, phone still restarts and then the app is again enabled. Any thoughts or suggestions on this? Thanks in advance

Are you having this issue with a fp4?

I guess thats a different root cause maybe causing the same bootloop issue, however the one and only report so far…

yes, it is a fp4 where I had the problem.

[image] anon64862762: To fix this, go to Settings > Security > Device admin apps and disable the services there. After you deinstall the Google Play Services updates, you can go back and enable the Device admin apps again. No, I think you can’t. As @Kommissarmartin already wrote: Switching th…

Thanks so much for this thread! I’m glad to find it after 5 days of stress of not having the time nor the energy to look for a solution and having to use with my old and very slow fairphone 2. It was a pleasure after a week of vacation to come to work at 10:30 instead of 7:30 forcing my colleague o…

[image] urs_lesse: Of course, there are other ways to enter Settings. (Well, faster ones, that is. If you enter the settings via the quick settings drawer (-> swipe down on then locked screen and touch the small gear icon), you can trigger the unlock screen by touching the settings button. Th…

This is indeed my problem. I am a very basic user and I am not sure I can go through the ADB procedure that seems quite complex. But I don’t want to do the factory reset and lose all my data. Not sure of how to proceed

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Stock fp3(+) (factory reset) boot loop (workarounds in first post)

Help Fairphone 3