Software update Kola Nut 1.8.7 is ready - Stagefright fix

Help Fairphone 1
45

So far my attempts at installing the update have been going like this:

  1. Get message update 1.8.7 is available: fine
  2. download update: fine
  3. restart phone: fine
  4. android robot flat on it’s back with exclamation mark “no command” : uh-oh…
  5. wait a bit…nothing happens…: uh-oh…
  6. press on/off button to enter recovery mode, reboot phone: fine
  7. phone starts up as if nothing happened and back to step 1

I wouldn’t mind installing the update manually (again…), but I don’t understand why apparently these updates go smooth on some phones while on others they don’t work at all?

Either way, any suggestions are most welcome, thanks

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46

Plug in your phone to charge it, go to settings > developer options and tick stay awake. The screen needs to be active during the update at all times.

47

Already tried that and just tried it again, but to no avail. I keep getting the dead robot (no command).

48

This guide should help you in that case.

49

Very good tipp. If you forgot, like i do regularly, you can make Google call you or send you a message with a working code.

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50

Hi Paul, thanks for the hint. I followed the guide, but my phone didn’t show the folder “updater” and a few other folders were missing too. Why is this?? Anyway, I rebooted the phone again, used file management to cut and paste the downloaded zip file to a folder that did show up in recovery mode (\storage\sdcard0\updater) and followed the guide again, which seemed to work this time.

Thanks for the help,
Francis

edit: so I’m having the same problem now when reinstalling the app store. The updater downloads the file (fp_store_0.zip) to te folder (\phone\updater) but on restart i get the dead robot again. I will try moving the file to a different folder and isntall the store manually I guess
edit 2: yup, that did the trick as well.

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51

All fine here, too (with screen activated while downloading and updating!).
Thanks!

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52

A post was split to a new topic: Contacts missing 2 days after update

53

Dear Fairphone Team,

Everything went perfectly. Thank you very much! :kissing_heart:

Best,
Melly

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54

I think in my case the update worked even with a black screen inbetween.
I did not activate the “stay awake” option and the phone was not connected to the charger all the time …
But update worked completely fine!

55

Yes that stay awake trick is not necessary for everybody and of course the screen will be black a few seconds during reboot.
But sometimes the screen will go to sleep before or after the reeboot and the thing will go wrong.

56

I am a real clever phone novice. When I look at right page to install Google apps I do not even get this:
Scroll right ad find Menu Button… I scroll right and do not have a menu button. what does it look like?
What is a menu app and where can I find all these updaters?

57

Are you talking about step 3 in the interactive tutorial?
If you don’t have that widget with the menu button you can also get there by performing an edge swipe.

59

I have tried to install 1.8.7 about 8 times now. It doesnt work… I kept my screen active, i deleted all the cache yet nothing. It downloads everything but when i click the ‘restart’ button it shuts down, and then i get the android figure saying: ‘no command’.
So am lost…
Hope u can help me :slight_smile:

oh., so i restarted the phone and it works normally but with 1.8.5…

60

Try again and when you get to the no command screen follow this guide:

61

Yep… this did the trick. Thnx! Now reinstalling Google apps

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62

This update has been running smoothly on my FP1.
Thanks guys

63

Also for me, updated to 1.8.7 without any problems!

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64

How many downloads were made for how many fairphone? Reason: I wonder if this update is causing less problems in the forum because it is better or if some people - like me - didn’t update yet?
Was any analysis about that already made?

(Honestly, I take the risk of become a stagefright as long as the update may spoil my phone again like the last time.
MMS download, etc. is already deactivated and a firewall and a virus scanner are installed since a long time.)

65

A big thanks for this very valuable advice of “cache clearance”. I have been having problems for weeks now, and had not found anything and had no success even after reducing my numbers of extra Apps down to 5 and clearing their caches.

I had hoped downloading the 1.8.7 Kola Nut update would help but it didn’t. Infact I was seriously considering going back to my Apple iPhone, which I NEVER HAD PROBLEMS WITH (except how it is manufactured, supply chain sustainability etc.)

After following these instructions, for the first time in about 3 months I have a fully functioning Fairphone again.

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