Software update: FP4.SP2J.B.086.20230807

The new “low sensitivity” touch screen issue seems to be connected to how much conductive area is put on the screen. For example, if the phone is lying on a not grounded surface and I use only the tip of a finger to navigate, it will not work. But when I lay the finger flatter on the screen, like with nearly the whole fingerprint, it works.

Contrary to what has been reported earlier, it’s not about how hard you press (can’t, because it’ a capacitive screen), probably ppl experience this, because the harder you press, the flatter your finger and the higher the conductive area on the screen.


I’m eagerly awaiting the update in the hope to get rid of the ghost touches.

But, no update available, still on 079 in stead of 086.
I have Belgian Proximus. Is this normal ?

I’m on Proximus and just received the notification yesterday. But haven’t installed it, yet. Maybe try a manual search?

I keep manually checking for updates but always get the message that I’m up to date :cry:

I didnt have the issue of “Ghost inputs” but now the touchscreen seems to be way less sensitive and responsive.
Also I noticed that two finger pinch zoom does not work when the phone lays on the table but when I touch the case with one hand then it does work. thats very annoying.


Hi and welcome to the community forum.

Please see the previous posts in this thread. Connecting a USB cable or a slight tilt will help.

I have the same experience. I wish they had made it into a toggle instead

“Ghost touch prevention - enable this if you are experiencing ghost touches”


Since I finally got the update this weekend, I can see the same issue: I never had ghost touches, but now the screen has become seriously more unresponsive - especially when not holding the phone.

Same here. I get the feeling they only traded who gets frustrated with the screen. :frowning:
To me it looks more and more like there have been some serious quality fluctuations with the screen over the past two years with some being totally fine and others being close to unusable.


Has anyone noticed unresponsiveness without a screen protector?

It is hard to do zoom after the lastest update of ghost touch. As 1 finger to hold and second finger to expand move opposite direction to do the zoom. Before the ghost touch is more easily to do the zoom. Now, the Fairphone 5 will release this month. I wonder it’s possible that fairphone 4 can have the OLED screen?

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Short answer: No, parts won’t be interchangeable between FP4 and 5. Please keep this here on topic about the update.


Yes, but only very slight and with the phone lying on table (which I almost never do).

Sorry, this thread was a bit too long to read completely. While the USB-“workaround” may work it is not an acceptable solution.


There is a magnifying glas which can be used to search, or you use the summarize function. For a solution, contact support.

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A post was merged into an existing topic: FP4 Root Access is possible, maybe a bit risky

There is a new update fp4-sp2k-b-089-20230807


I never had ghost touch issues with my FP4, and the 086 update started causing low touch sensitivity and broken pinch zoom.

I saw the tips about tilting the phone from horizontal to slightly up, or connecting a USB-C cable.

What I’ve found is that phone orientation doesn’t matter for my device, but touching the phone frame definitely does.

The simple way for me to reproduce the phenomenon is to

  • lay the phone horizontal on a flat surface
  • open Google Maps
  • pinch zoom with two fingers without any additional contact to the phone → doesn’t work
  • lightly touch the frame of the phone with a finger of my other hand
  • try pinch zoom again → works perfectly

Can confirm this also on my FP4.

Mine had ghost touches before the update.
The update improved the situation so thanks for trying to address the issue. Hopefully this will be totally fixed by a SW update.

A post was merged into an existing topic: Ghost inputs on FP4

My phone was also affected by those “ghost touches”. After the update, they disappeared - until today :frowning: