Software Update: Fairphone (Gen. 6) - FP6.QREL.15.105.0

Could you say which in particular?

Over here we’re looking at problems with Mic 1 during standard phone calls.

Seemed to have missed each other
Camera, Whatsapp, Telegram, phone calls work
Sound recorder is awfull
Rest I haven’t really tested

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Hi. I started using my FP6 a few days ago from a Oneplus phone so I’m new to FP products. I got a notification about the firmware update, mentioning the June security patch among other things and let the device do its things to update. However, after rebooting, I’m still on the older firmware, May security patch. The update section in settings does NOT show any update available now. I’m wondering what is going on here and if there’s any issue with my device. Thanks

Can you define awful and in which usecase and with which soundrecorder? I use the Fossify recorder and it seem to use the mic at the top instead of at the bottom.

Sounds recorder uses the mic at the bottom, I tested that. The sound is just very muffled and you can’t understand everything. It sounds a bit like the sound has gone through a barrel.

Worked fine here. You can change the quality in the preferences. But the default seemed reasonable good to me. FYI I used the default shipped sound recorder from FP.

Which recorder the stock one? So yes this uses the bottom mic as expected and I didnt find it very awful and rather normal. However at least some third party do not use the bottom mic, which makes the sound vol very low.

Hi there,
Thanks for the update, the Bluetooth not disconnecting bug seems resolved for me.

However, If I’m correct, I noticed that one of the photo mode is not showing anymore in the default photo app. I can’t recall the exact name but the mode was to take photos (not videos) for fast moving scenes. I’m pretty sure I used it once to try with my dog before the update, but can’t find it anymore now. Don’t know if it’s related to the update.

Can anyone confirm ?

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yes the stock one
Interestingly enough, if I turn on custom settings (but don’t change anything) it sounds ok

Weeeelllll, it seems Vodafone DE did not only have a problem with the over-the-air rollout of software updates for the FP3. Now that I have an FP6, I have the same problem.

I invested too much time into the FP3 rollout already. Does anyone have an internal connection to Vodafone, DE or otherwise? I would appreciate if I did not have to spend another dozen or so hours of my diminishing lifetime in the Vodafone waiting line listening to their inane muzak.

Thanks a lot!

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Hello,
My FP6 is having trouble playing videos smoothly. Is it a known problem?

Can you share the video and how you play it?

I still haven’t received it..Telekom DE.
Really annoys me too.
I’ve never had anything like this with any other smartphone.

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And I never had anything like this with O2.

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Same here with Vodafone! I would really like to know the workflow here…so we would know who to blame! :grin: Fairphone, Vodafone/Telekom…or both!
As a workaround I ordered a free card (Freikarte) from O2. I will Insert it, hopefully get the update and then switch back to Vodafone.
Maybe will also change O2 to an ESim, so for the next update I could simply switch to the ESim.
But nonetheless…very annoying that there seems to be some serious issues in the update process (not for the first time!) between Fairphone and the 2 largest providers in Germany! :slightly_frowning_face:

I got a reply in an old ticket when I had this issue with my FP5. These are Fairphone internal tests for compatibility with carriers. FP is working on improvements.

Thank you for your patience! I got a response from my team, and they informed that, it can happen that some providers have a delay as we conduct additional testing, which can sometimes delay the software release approval for their customers.
This is often the case to ensure full compatibility and stability within their specific infrastructure, leading to a staggered rollout for certain user bases.
Looking back at the V.113, it indeed was launched with pending status your carrier at that time. They are actively working on it to improve those delays.
Feel free to reach out if you have any further questions, I’ll be happy to assist you!

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And still provider are as well doing tests to ensure compatility and can be a root cause…

I’ll ask FP for a more clear answer. Because we got word from our carrier account manager that they don’t have any influence on updates. The carrier probably has a set of tests for Fairphone to pass, which Fairphone then has to make work, not the carrier. But I’ll ask to double check and once and for all get this straight.

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I already asked them as well as its super annoying to have this same discussion over and over and over again. i asked them to finally post it in the forum in a standalone topic which can be easily referred to. I dont want any further hearsay as we have also other infos from other providers confirming the exact same opposite of what you got, so maybe its even different from provider to provider

If things are not clear it makes sense it’s confusing and people keep talking about it. Our account manager has no reason to lie about this. I’ve asked FP to clarify the parts that are unclear.