Software Update: 8901.4.A.0013.4

Installed it this morning and now mobile internet isn’t working for me anymore :frowning:. (using Vodafone in Germany)

Please read above, either just reboot or do a APN resetting to default before reboot

So still no fix for the Fritz box wifi5 5Ghz issue?

…sigh…

Will test it anyway

Hi martine

What exactly is your problem with the Fritzbox. I have a 7530 with no problems and I’m not sure there was any intended fix regarding the Fritzbox?

Have you contacted support and are they looking into it ?

That was the only thing that I noticed. But the icons on the left side are still limited to 4 instances although there is space for more.

You can read about the issue here:

And, yes I made a ticket on support when I posted about it. (June 1st) What they did with it? They marked the issues as ‘solved’ without any follow-up or reply from support.

That’s how Fairphone rolls when they don’t want to acknowledge the problem.

And yes, the issues with wifi on 5GHz with routers is a long standing problem, especially with Fritz!Box routers.

But I will test the new update on my router when I have time.

Thanks for the links.

Come to think of it I did have some issues with disconnecting to 5Ghz, after the A11 update and switched permanently to 2.4 GHz. I’d forgotten so I’ll switch back to 5Ghz and see what happens.

One issue was that it was easy in A10 as I could just select either and 5GHz was fine, then with the new A11 it was not possible to select a band and I had to use two separate SSIDs so I could select one, and even then it was a rigmarole with having 5 on auto-connect and the 2.4 auto connect OFF.

There’s been a change, to how the Wi-Fi options are with this latest update so I may as well try.

Will update.

All the best/

Same problem here. Just got my FF3+, installed security updates, no mobile data is available. It’s definitely the phone, tried other SIM cards, got a new one, and still nothing.

Thank you for the update. It is good to see that the team is trying to sort out the issues in their list even with the very lengthy process of signing such a new version. What I noticed on my device since the new update is a very faint flickering when the brightness is all the way down. It is easier to notice on a white background though like when you are in a forum writing something and they don’t have a dark mode.

So your phone is new and you updated without ever using mobile data before? If so I guess it has nothing to do with this update and I think it might be better to split to its own topic. The issue described is so far unique for Vodafone Germany. Do you use Vodafone Germany and did you test another provider or another Vodafone SIM card?

I also have the issue that since the update I cannot connect to the mobile network (3G/4G) anymore :frowning: My network is T-mobile in the Netherlands. Is there anything I can do to solve the issue?

I changed the mobile network settings to “Only 2G”, restarted the phone, changed the settings back to “Automatic 4G/3G/2G” and finally everything works again.

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With all the positive noice here, I nervously decided to install (lucky for some) A0013.4 from A10 ‘dot’ whatever. I hadn’t read the post by @Andreas_Peters-Lehm at the time. Andreas I hope you are not in a hurry! I also hope that FP help you resolve this. It was nice of @formerFP.Com.Manager to be honest and let us know phone support is AWOL for a week, but I’d not expect a better response time from email support to be honest. I’d send an email just to get a timestamp if it were me.

As far as my FP3 update, it mostly went well. The back of the phone got concerningly hot during the process, and remained so for around an hour afterwards, but it cooled down eventually.

Regarding the mobile data issues others are having, I can say things aren’t quite right here either. I have 2 SIMs installed with slot 2 used for data. Following the update I had no mobile data until I switched the data preference from SIM slot 2 to 1 (then I got mobile data there), then back to 2 (and also then got data there). That worked for a while but at some point it stopped working again. Switching back to slot 1 and then back to 2 reinstated mobile network data for slot 2. I doubt this is an option if you only have one SIM? I will see how it behaves over the next few days and on one of the coming days switch and leave the data preffered option set to the SIM in slot 1 to see what happens.

There seems to be three new applications. Sound recorder, screen recorder (previously mentioned) and a multi media note taker. I’ve not explored anything much but I’m at a loss as to why the sound recorder needs permission to make phone calls? Can you record calls with it? Guess that’s a question for Google as. I take it these additions are Android 11 stock apps and nothing Fairphone have created.

Best wishes.

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Just tried it, and this works for me as well! Although I don’t have a clue why the 3G/4G didn’t work properly in the first place…

Just not for O2 in the UK. Still have to keep Wi-Fi calling off and 4G calling off, otherwise all incoming calls are “Unknown number”. One day I’ll get round to reporting that to Fairphone support!

No other problems so far…

Having had a look around it seems to me that this problem is often a fault on the carrier’s side, and it can affect subscribers individually. [As well as contacting FP] I would advise you to contact O2, and make sure that they grasp details such as the fact that the problem occurs when using 4G calling.

Resolved cases tend to state things like “the carrier reset my subscription” or similar, or just have no further discussion after a carrier’s rep intervenes.

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Would love to see IKEv2 vpn support in the next update :pray:

Is this any use ?

https://www.watchguard.com/help/docs/help-center/en-US/Content/en-US/Fireware/mvpn/ikev2/mvpn_ikev2_android_client.html

It’s definitely possible to do IKEv2 with third-party applications. What I was really keen on was trying the native IKEv2 support that is possible in Android 11. It’s supported “out of the box” on most Android 11 installations, but the Fairphone images are not yet built with the new IKEv2 libraries.

I have previously created a support ticket about this, and after a long delay, I got the response that it was a known issue and that some future update should include it, but there were no commitments as to when it might become available.

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The update apparently also fixed something on the wifi hotspot as my Tesla is now able to connect to it

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