See, that is what I call incompetent: First, they screw things up, and the users have to work around (if that was possible) for more than a month. And which bugs will come along with the next update? (Stay tuned!)
True they are not helpful in resolving the issues with the phone, however the forum is here not to help the phones but the people.
In that function, as @DeepSea has noted, it is not really off topic.
OH! and my own take is that they are not negative, unless you want to dramatise a polarised mentality. They are just ways of expressing how upset people are, and I have a problem if people can’t express themselves no matter how disturbed it makes me feel, as I’m sure that was the intent.
I have noted such issues that appear off topic can be called (meta discussions on) how people’s expectations relate to flaky products.
All so human.
Good job this forum is not moderated by a robot or it would have censored me multiple times for my input.
I was very skeptical, but now I start to have faith in Fairphone. The issues with this latest update are “just” 2. One is only with a German telecom provider and the other is the auto brightness feature. Sure, that auto brightness feature is broken and should’ve been found before releasing. And if Fairphone had a beta tester community, then the German telecom provider issue (unknown caller ID) was maybe picked up before release as well.
It’s not that bad. And waiting for the next security release is actually impressive if they can really do that. Implement a new release + fix old bugs + test functionality in one month with their company size? I think we’re good. (Of course if they release within 2 weeks, otherwise it indeed becomes mehhh).
I logged this bug a while ago with support in fact over a year I’m on Three’s network and they’ve not bothered to patch it yet (very sad), a lot of people are suffering this bug. Its linked to the “Enhanced LTE Mode” feature being enabled. If you disable it you’ll able to see who is calling but the 4G connection lag is excruciating.
Contacting the mobile network is pointless by the way I’ve already tried that they just blame the phone.
You’re not into software development, are you? They are not waiting until the last day, to start with software development. The next version is already processed, when the last on is released. Going back doesn’t make any sense. You need to implement the fixes in the next release.