Software Update: 3.A.0129.20210805 (unknown caller and zero brightness bugs)

Yep, having the same issue. I’m unable to reinstall the OS.

you can use this one | by luksus42 for FP3 and copy the files into the linux-x86 directory.
(The binaries are taken from the previous release)

best regards.


These updates are staged rollouts (not all of the users will receive it immediatly at the same time); it takes some days until all the devices got the update.

So there is plenty of time to stop the rollout as soon as the first users contact the support with problems. So the software can be fixed and the rollout can be restarted again with the fix.

Some weeks ago I was asking about if the rollout was stopped and if, when it was stopped and how many people received the buggy update. There was no answer, so I assume that it was not stopped at all (just a guess).

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Great. The display issue is REALLY annoying. As soon as it gets to the evening I end up fighting with the phone continually!

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Sounds like disabling adaptive brightness and just swiping the brightness up and down a little here and there manually like in good old times would be the better plan then until the coming update. No need to fight :wink: .


4 posts were merged into an existing topic: :de: Display Helligkeit nach update mal an, mal aus

Thanks! Unfortunately I don’t understand how the automatic brightness setting works with the brightness slider . Today I accidentally moved it back all way in bright sunlight. I had to remove and replace the battery ( luckily one can do that with a FP​:wink:) to get a workable situation. Is this by design?:thinking:

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Not sure if I understand correctly what you don’t understand – but automatic brightness can be disabled in Settings (on FP2 the relevant category is called Display).

To force a restart, holding down the power button for 10 seconds or so should also do the trick.

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I have the same problems with my FFP3 and hope they will be solved soon. As mentioned earlier in this chat, it is not possible to use the phone on business when the calling number is not shown.


Hi @kirsten1 Welcome to the forum.

In such a situation it may be worthwhile buying a monthly Pay As You Go SIM on a network that doesn’t have this problem, and the phone does have two SIM slots

This has been going on for a while now and is not the first time.

Hopefully an update will be available within a few days

I’m still waiting. :expressionless:


It will come next month, with the regular security updates.


See, that is what I call incompetent: First, they screw things up, and the users have to work around (if that was possible) for more than a month. And which bugs will come along with the next update? (Stay tuned!)

I fear bad things coming up for an FP4…


Such negative vibes are really not helpful for no-one and btw off topic…


Since an update to fix things on the FP3(+) is not available after more than one month, yet, I would say these “negative vibes” are on-topic…


True they are not helpful in resolving the issues with the phone, however the forum is here not to help the phones but the people.

In that function, as @DeepSea has noted, it is not really off topic.

OH! and my own take is that they are not negative, unless you want to dramatise a polarised mentality. They are just ways of expressing how upset people are, and I have a problem if people can’t express themselves no matter how disturbed it makes me feel, as I’m sure that was the intent.

I have noted such issues that appear off topic can be called (meta discussions on) how people’s expectations relate to flaky products.

All so human.

Good job this forum is not moderated by a robot or it would have censored me multiple times for my input.


I was very skeptical, but now I start to have faith in Fairphone. The issues with this latest update are “just” 2. One is only with a German telecom provider and the other is the auto brightness feature. Sure, that auto brightness feature is broken and should’ve been found before releasing. And if Fairphone had a beta tester community, then the German telecom provider issue (unknown caller ID) was maybe picked up before release as well.

It’s not that bad. And waiting for the next security release is actually impressive if they can really do that. Implement a new release + fix old bugs + test functionality in one month with their company size? I think we’re good. (Of course if they release within 2 weeks, otherwise it indeed becomes mehhh).


Vielleicht für Sie aber wenn Sie nicht wissen welcher Kunde angerufen hat, IST es schlimm.


True but I think @UPPERCASE was referring to the the company and not the user. :frowning:

This is where it all starts: No testers, they just take what they get from China.

No, they should take their latest release and fix the broken things only, Google will accept just that for certifying. Screw up in a moment but fix it a month later? Come on.

I would not bet on it…

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