Software Update: 3.A.0129.20210805 (unknown caller and zero brightness bugs)

Default lighting adjust episodically with out my input. When will this bug be addressed

Hello Rik, I moved your post here – see Rae’s update on these issues from today a few posts above:

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What does that mean?
The way you write it, it could simply mean adaptive brightness is enabled, which is not a bug in itself.

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Are there plans to prevent or limit these things for the future? For example by having a beta tester community? Or use a slower deployment of updates so that only a subset will get a buggy update. Then things like this brightness bug could be reverted before released to everyone. You can then find a solution without too many upset customers and then release a patched version when it’s ready. I think this would definitely be worth looking into. The least bugs you have, the happier people will be with their phones and the longer they’ll use them.

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Yep, having the same issue. I’m unable to reinstall the OS.

@mmsisg
you can use this one fairphone-fp3-flashtools-linux-x86.zip | by luksus42 for FP3 and copy the files into the linux-x86 directory.
(The binaries are taken from the previous release)

best regards.

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These updates are staged rollouts (not all of the users will receive it immediatly at the same time); it takes some days until all the devices got the update.

So there is plenty of time to stop the rollout as soon as the first users contact the support with problems. So the software can be fixed and the rollout can be restarted again with the fix.

Some weeks ago I was asking about if the rollout was stopped and if, when it was stopped and how many people received the buggy update. There was no answer, so I assume that it was not stopped at all (just a guess).

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Great. The display issue is REALLY annoying. As soon as it gets to the evening I end up fighting with the phone continually!

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Sounds like disabling adaptive brightness and just swiping the brightness up and down a little here and there manually like in good old times would be the better plan then until the coming update. No need to fight :wink: .

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4 posts were merged into an existing topic: :de: Display Helligkeit nach update mal an, mal aus

Thanks! Unfortunately I don’t understand how the automatic brightness setting works with the brightness slider . Today I accidentally moved it back all way in bright sunlight. I had to remove and replace the battery ( luckily one can do that with a FP​:wink:) to get a workable situation. Is this by design?:thinking:

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Not sure if I understand correctly what you don’t understand – but automatic brightness can be disabled in Settings (on FP2 the relevant category is called Display).

To force a restart, holding down the power button for 10 seconds or so should also do the trick.

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I have the same problems with my FFP3 and hope they will be solved soon. As mentioned earlier in this chat, it is not possible to use the phone on business when the calling number is not shown.

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Hi @kirsten1 Welcome to the forum.

In such a situation it may be worthwhile buying a monthly Pay As You Go SIM on a network that doesn’t have this problem, and the phone does have two SIM slots

This has been going on for a while now and is not the first time.

Hopefully an update will be available within a few days
:desert:

I’m still waiting. :expressionless:

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It will come next month, with the regular security updates.

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See, that is what I call incompetent: First, they screw things up, and the users have to work around (if that was possible) for more than a month. And which bugs will come along with the next update? (Stay tuned!)

I fear bad things coming up for an FP4…

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Such negative vibes are really not helpful for no-one and btw off topic…

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Since an update to fix things on the FP3(+) is not available after more than one month, yet, I would say these “negative vibes” are on-topic…

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True they are not helpful in resolving the issues with the phone, however the forum is here not to help the phones but the people.

In that function, as @DeepSea has noted, it is not really off topic.

OH! and my own take is that they are not negative, unless you want to dramatise a polarised mentality. They are just ways of expressing how upset people are, and I have a problem if people can’t express themselves no matter how disturbed it makes me feel, as I’m sure that was the intent.

I have noted such issues that appear off topic can be called (meta discussions on) how people’s expectations relate to flaky products.

All so human.

Good job this forum is not moderated by a robot or it would have censored me multiple times for my input.

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