Software update: 3.A.0084.20210204

The issue was only about phone calls AFAIK:

(emphasise mine)

With which app aren’t video calls working? It may be another issue.

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isnt this workaround a permanent fix lasting workaround so to speak? booting into that safemode and bringing back those frequency settings and all? why wouldnt you go for that solution or what is the downside of it? why are we still discussing this when there is that workaround solution to this problem? or does the frequency settings vanish again? with reboots? with what? with additional android updates? dont understand just yet.

Note to self and to thread, dont want to call it a day just yet and dont want to jump to conclusions early, but this android update level seemingly brought much better wi-fi call performance on a FP3 where I had serious Wi-Fi quality and trouble with it, very bad and poor performance, Wi-Fi call being used but huge packet loss or unusable calls etc, very often needed to turn off Wi-Fi in the middle of the call, falling back to normal mobile network coverage for the ongoing call etc. Maybe this has got to do with the Wi-Fi layer in general. Where I use Wi-Fi with some FP3 phone, I often only use it with completely open and public Wi-Fi, meshed Wi-Fi of various community Wi-Fi projects etc, non-business grade, non-corporate but even none-home-use-private Wi-Fi even.

With the current android update, this Wi-Fi apparently is much more stable being used in the same places and same number of participating devices and other Wi-Fi clients etc. The FP3 now seems to stay much better connected to this Wi-Fi than before, or the packet loss is much lower etc, thus giving a better Wi-Fi phone-call. Just doing some uneducated and early guesses. Will see how this unfolds in the follwing days and weeks. If this holds true, I am kind of very happy that the Wi-Fi performance of FP3 has much improved.


Update works good here. No audio problems with regular phone calls.

I notice the same problem when using the Jitsi app for video calls. My voice is extremely low, almost not hearable to others. When using Jitsi web it is working fine.
So obviously there is some incompatibility between the FP3+ and apps used for video calls (Jitsi, WhatsApp, Signal, …).

Beside of that I am almost happy with this update - except the clock-space-bug, which is still annoying to me :wink:
And I guess the settings-suggestions-bug is still there (the workaround mentioned in this thread seems not to work anymore - at least in my case).

Oh, and bringing back WPA3 would also be nice (as it is a core feature, officially introduced with Android 10)! This worked before, but not anymore since v77 and not in v84, too.

Maybe @rae can have a look into these bugs.


Very happy with how Fairphone has done good to get out security updates out quickly. While I am happy to see some bugs fixed, I am wondering if this is on the team’s radar, and if there is anything I can do to help: Echo in VOIP calls

I guess you mean this topic as the one you mention is for the FP2.
Also, AFAICT you are two to have experienced such an issue, it isn’t a lot compared to other software problems.
The best you can do for them to be aware is to #contactsupport as I had advised you, if not done already.


I don’t know why you’re still discussing it. :smiley:

It’s not a permanent workaround apparently, it can happen again after. Plus the workaround erases your contacts and resets some other settings, so I’m a bit hesitant to do it.


I still have the same problem as well. Video chat on WhatsApp and Signal have very low microphone volume. I am very dissapointed, I really thougt this update would solve it. My wife also has a Fairphone 3+ and has exactely the same problems.


I guess this is the same problem as I mentioned here for Jitsi video calls. I don’t use WhatsApp and Signal, but obviously this is the same audio problem.

Let’s hope it will be fixed with the next update!


Yes poor volume has been a reported problem, this update wasn’t set out to resolve this issue.
There are specific topics that detail more on this. Both my daughter and I had it from the beginning, in fact it’s the only reason I installed WhatsApp, to see what the problem is.


Just tried the workaround, didn’t work for me. :roll_eyes::sob:

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I did too, and for me it did work. Had to reconfigure my widgets afterwards, but no other unwanted effects. Did you see this post? Apparently at least one user had to go through some more steps.
Edit: the workaround also reset my default apps. No biggie.


Yup, did the network and dev options resets as well.

Is the Corona Warn App a known cause? I’d really rather not uninstall that…

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No, the cause is a bug in Fairphone’s OS. The Corona-Warn-App has nothing to do with WiFi. I have it installed and the workaround, erm, worked.


My way of triggering this issue was playing a 24-bit FLAC file. I can no longer reproduce the issue that way after applying this update :+1:


This is an Android-update, or? For /e/ user not insteresting.


best regards

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Yes, these official update announcements are always about the stock ROM.


[Imagine mandatory “/e/ is Android, too, just degoogled Android.” remark here. :wink: ]

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Yes i know - it is a fork, but not compatible with this update here. That’s what it was about me.

And ubuntu is debian… :wink:

I can confirm that the audio problems during calls are resolved.
At the receiving end I am now understood well.