Severe Audio Bug with USB-DAC (FiiO KA3) on Fairphone 6 — Extremely Loud Noise on Hotplug

Hi everyone,

I’m experiencing a serious and potentially dangerous audio issue on my Fairphone 6 when using an external USB-DAC (FiiO KA3).
I would like to check if other users can reproduce this, and whether this is already a known issue.

Device & Software

Fairphone 6

OS version: FP6.QREL.15.151.0

USB-DAC: FiiO KA3 (newest FW)

Happens with or without a charger connected — charging state does not affect the issue

Tested with different USB-C cables and different headphones


Description of the issue

When plugging in the USB-DAC and starting audio playback, the Fairphone sometimes outputs an extremely loud, distorted, full-scale noise (0 dBFS static/buzz).

The volume is far beyond any normal safe level — it is loud enough to be physically painful and could easily damage hearing or headphones.

It does not happen every time, but sporadically (maybe 1 out of 10–20 times).
After unplugging and re-plugging the DAC, audio works normally again.


When does it happen?

The issue is unpredictable, but it tends to occur:

shortly after plugging in the DAC

when the audio app initializes output

right when playback begins

regardless of whether the phone is charging or not

regardless of the cable used

It appears to occur during the early USB-audio initialization phase, before the system applies the correct volume settings.


What I’ve tested

Different apps (Amazon Music, system player)

Different USB-C cables

DAC with and without external power

Playing audio immediately vs. waiting a few seconds

Manually lowering volume before plugging in

Various headphones

Rebooting device

The behaviour is random, but it only happens on the Fairphone 6.
On other devices (Samsung, PC, etc.), the DAC works perfectly.


Why this bug is concerning

permanently damage headphones

cause hearing injury

make the phone unsafe to use with external DACs

This is one of the more serious audio-related bugs I’ve encountered on any Android device.


Request

I would like to know:

  1. Can other Fairphone 6 users with a USB-DAC reproduce this issue?
    (Not just FiiO — any USB-audio interface may be affected.)

  2. Is this already a known issue internally at Fairphone?

  3. Should I submit this to the official Issue Tracker as well?

If needed, I can provide more Information and perform further tests.

Thanks in advance — and please let me know if you experience the same behaviour!

1 Like

I frequently connect my FP6 to both a Fiio KA11 mobile dac and an Audio Note dac, and this issue has never happened to me.

I am a bit disappointed with FP6 output sound compared to FP3+, but I haven’t experienced anything like this.