Settings cannot be transferred to new phone?

Hello everyone,

I was under the impression (according to the advertisement for the FP6) that nowadays I can simply transfer everything needed including the app data and settings to the new phone from the old phone. It said or suggested at least that this is a “copy and go on like before” situation. I certainly expected it, because it was always technically possible and just restricted artificially by Android. In the past I “simply” used Titanium Backup Pro, but rooting new phones has become kind of a huge annoyance nowadays. I wanted to avoid that this time if possible, for several reasons:

  1. At least the guide I found to root the FP6 was way more tiresome than in the past (maybe there is an easy way I did not find?).
  2. After rooting my FP3 I did not get reliable OS-updates anymore for years, then it worked again, but I had to re-root each time, which was not helping.
  3. Would have to root both devices again to use Titanium now, for previous given reasons.
  4. Several apps nowadays not only block usage if the device is actively rooted, but also if it was rooted in the past. A few of these apps can be important to me if they change. There are not many banks left that allow this, so one cannot even switch banks anymore to solve this.

Then I had a perfect experience with my company phone I had to upgrade last year. Samsung Switch was easy to use and set up the new Galaxy 100% like the old phone (Pixel), including email accounts, savestates, configurations in apps, account in apps, savestates, notes… even 2FA apps, which I seriously did not even expect! I had to do absolutely nothing to just go on as before.

Due to the positive experience I made and the ads for the FP6 which suggested the easy forthgoing from now on, I expected the same with my change from FP3 to FP6.

But well: After I set up the FP6, followed the instructions and even used the cabled path to copy all data and settings, as the instructions said, not only was every app ridicolously downloaded from the Google Play Store via W-LAN again instead of transferring it via the USB cable. I already was suspicious about all app settings by then. And it yes: It turned out, ABSOLUTELY NOTHING was set up. No app configurations, each app is basically “empty”. No save states, no banking or health insurance app working, not even those apps, that used my Google account are set up as before, which is a joke in itself, since one has to use the Google service to use this tool! My playlists from my media player: gone. Email client with several email adresses and email contents: empty. 2FA apps or needing a second factor: forget it. Apps installed via direct APKs downloaded manually: not copied.

Is this a bug I am experiencing or was it never supposed to work? Can I do something? Do I need to do something differently? I even accepted the Google backup to their cloud to make it work, which explicitly says “settings…”. I tried it two times because of that already. Can I force the cable use and hard copy from device to device by not setting up W-LAN?

In case it was not supposed to work: can I still give it back? I am over the 14 days limit of buying it. But the phone is absolutely no use to me if I cannot find a solution. Its one thing spending your precious life time with entering 20+ times proper long, different and complicated passwords with a f****** smartphone keyboard all over again, but loosing my local data of round about 15 years is not acceptable to me.

Welcome to the Fairphone community.

Could you please pin point your question in this wall of text? Besides some stories about rooting and between all the curses I lost the path.

I can‘t even find, which software is running on your phones :man_shrugging:.

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What do you eaxactly mean which “which software is running on your phones”?

  • On the FP6 nothing special is running since it was freshly bought
  • Do you mean the OS version of the FP3? Android 13. There is nothing running in the background either since it is currently not rooted. Also nothing that does not need root and would be able interrupt OS/other service processes.

You can buy the FP6 either with googled Android or with e/os, you can install several different OS on your own. As you were talking about rooting, I had the impression you are more into using alternative software versions and know these.

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Yes, I am perfectly aware of this.

And since I included the fact in text that I heavily prefer to not root the FP6 as a solution for my problem and Google was automatically used during the transfer and installation process on the FP6, I was under the impression it is implicitly clear, that it cannot be e/os nor any other from the shipped standard with Google.

Then I don‘t get your confusion about the question what software is running on your devices.
Anyway for me everything is still a little bit foggy. The transfer of data between two phones with Android is normally working, there is even a tutorial at the Fairphone support:
https://support.fairphone.com/hc/en-us/articles/27513207708946-Transferring-Data-from-Android-to-Your-New-Fairphone

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