Just a reminder Fairphone don’t follow all the topics and certainly not all the posts.
It would be more useful, maybe, for your experiences to be added to the topic mentioned, which is monitored by Fairphone. That way they get an idea of how many people are effected enough to make a comment, which will impact their assessment of importance.
If you don’t mind I may add a post there to show your input here, unless of course you do so.
All the best
EDIT OK I have linked the ‘main’ topic on this to the above posts
NOTE this is an old topic and is not related to the current issue following the 0129 update