Hi, my ringtones stopped working for some reason the other day, messages still have their sound and it is exclusively the ringtone. how do i fix this issue? //Emma

If you go to Settings > Sound, is Ring volume turned up?

I had the same issue last weekend and was wondering why my FP 3 wouldn’t ring or signal for anything, is was just mute. Restarting the phone helped and everything was back to normal. Seems like the service for ringtones just freezes up from time to time.

Hey! it worked! thanks :smiley:

Well, this is obviously a bug then and should be fixed by Fairphone in the next update hopefully.

Je crois que la sonnerie et le vibreur ne peuvent pas fonctionner en même temps. Si le vibreur est mis, la sonnerie est interrompue. Avec certains smartphone (Samsung par exemple), les deux peuvent fonctionner, mais pas FP3.

Hi all, I have been using my FP3 now for a while and found the following issue: Occasionally (and in random manner) the phone does not ring when a phonecall comes in. As I have set it to “ring and vibrate” I some times get the calls, but only when wearing the FP3 in my pocket. But mostly not. The…

I have the same. Twice restart, Volume max, no result. What can I do?

What happens if you select another ringtone? For instance select ‘Sunbeam’.

Will try that when it occurs the next time. Thanks for the hint! :slightly_smiling_face:

With another ringtone there happens nothing. By testing the reciever test, all was oke. By calling to my fairphone3 I get the vibration, but not a ringtone.

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Ringtone stopped working

Help Fairphone 3

emma2 December 23, 2019, 2:20pm 4

Hey! it worked! thanks

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