last time I checked, I could properly login to my 12return account. That time was before the grand forum update. I don’t know whether it has a relation, but when I tried to login today, I wasn’t able to. It says: “Either the password or e-mail address provided was not correct”
I have tried it numerous times with no success. Are there any other people with this issue? I’d like to know whether it’s an isolated incident or something more general.
I reset my password and that’s what it said in the e-mail.
I don’t think that “Click to create password” is my actual new password, because it didn’t work and I somehow believe that there’s supposed to be a button or link to create a new password with.
Note that there are apparently two different return portals - depending on whether it’s a DOA return or otherwise (not sure whether related - but at least a warning that perhaps one of the portals is working, but not the other).: