last week, my new FP2 arrived - and nearly everything is fine with it
But one or two times a day, i have to re-enter the PIN of my first (and only) SIM-card.
The phone doesnt reboot! When i watch the uptime in the Settings-app, it says over 48 hours uptime (increasing … so i see the phone was not turned of).
Any idea on this? It happens only in the Afternoon, but no exactly time each day. The whole day at work, when driving the car and listening to music via bluetooth and so on is quiet stable! I ordered another SIM-card at my provider, it will arrive next week.
Any ways to debug this one? I would watch logcat, but this would require FireOS Open and root-access, if i´ m right?
Since the last update I am also experiencing this problem, about 5 times per hour I need to re enter my SIM PIN and my phone has to reconnect to the network.
My SIM cards are:
SIM1: Ben NL
SIM2: Tele2NL
When I disabled the Tele2 simcard the problem persisted but I only had to unlock my BenNL sim card instead of both sim cards.
Hey Werner and all the others and thanks for your reply! I was a little busy so i didnt looked in the forum that often
Yes of course, i checked the sim card and in the meanwhile i tested the new one from my provider - no chance
I disabled the pin completely as a workaround so the phone is instantly re-connecting to the mobile network. But since others are having this problem too (phew), i hope for a bugfix.
Any idea how we can debug this problem? I dont know if the developers can reproduce this?
Seems to be connected to using GPS services: as soon as I use Google Maps and use it to show my position I need to re-enter the pin.
Also the same with Pokemon Go: as soon as I start the app, and it begins using GPS, I need to reenter my sim pin!
I disabled the pin completely as a workaround so the phone is instantly re-connecting to the mobile network. But since others are having this problem too (phew), i hope for a bugfix.
Yep… I’m quite happy, that it doesnt seem to be a defect of my fairphone. Mine was switched off for two weeks now, because I had to wait for a new display. I’m quite fed up with defects right now.
Thanks for sharing your workaround @chmod775 . It is so simple, that I don’t know why I didn’t have this Idea
Got the same problem for 2 days now. sometimes just emergency calls allowed, then pin is requested again and cellular working for a while.Sometimes I have to turn the sim slot off and on again or rebooting the phone. Tried it in slot 1 and 2
I’m experiencing the same problem since yesterday. At random times, I need te re-enter my sim pin. I have a belgian SIM which never caused any problems.
Same problem here. However, it started today and I installed 1.5.1 once it was out - so quite some time ago. I seriously hope this does not mean that the Fairphone is killing my SIM again, see FP2 kills some SIM cards
Thanks. However, notice that it does not seem to be related to the update to 1.5.1. Also it does not seem to be related to the GPS as I do Pokemon Go a lot and it has started a lot later. So I think being afraid of the SIM degenerating as a reason is not that surprising.
Nice to see that it helps you! Was my last chance not to be offline randomly
I can confirm that this issue is also happening with a fresh sim-card, and my old one is not destroyed like the other problem / bug. I think this one is a totally different issue.