QR code scanner sometimes not working

When I try to scan QR codes the camera captures only a very blurry image and doesn’t recognize the code.

Going closer / further away, trying to zoom in and out doesn’t help.

Hello and welcome to the community
Please let us know if you’re using the QR scanner from the quick settings tile.

Yes, different apps with own QR-Code scanning, e.g. WhatsApp, the fp6 camera picture is not clear. The focus appear not working.

As a workarount I take the camera app to focus on the QR-Code and if I switch back to the corresponding app the app can read the QR-Code. But sometimes you have to repeat it several times.

I believe that the interface for focusing is not implemented correctly in the FP6, and therefore other apps cannot control it.

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I’m not sure what the quick settings tile is.
I’ve encountered the QR code difficulty in several different apps, e.g. authenticator apps, “backup from old phone“ app, etc.. In one part of their process they open a QR scanner WITHIN the app, e.g. as part of a setup wizard… but the picture is blurry.

Hi
This is what I meant.

However I understand sometimes you’re prompted to use the in-app scan and that is not working.

I can’t help with my FP5 anymore unfortunately.