Hi. I received my new Fairbuds this morning. Trying to use them with my Fairphone 3.
Initially they wouldn’t pair. When holding the button on the case for three seconds, the case doesn’t enter pairing mode - the LED doesn’t light up blue. Holding the button on the case for ten seconds and then closing the case doesn’t lead to a factory reset. The only thing that the button works for is a single press and then the LED shows the current battery level. The LED also lights up when charging.
In the end they did pair. I don’t know why they did eventually - I was trying different things, taking the buds in and out of the case, turning bluetooth on my phone on and off, and in the end something worked. But…I had no sound out of the right earbud. Left earbud was working fine.
So I looked at some troubleshooting advice and one of the things suggested was to unpair the earbuds from my phone and reset that connection. So I did that but then I was back to the problem of them not pairing again. Like the previous time, they eventually did pair but I don’t know what made the difference so that it eventually worked.
Anyway…so now they are paired with my phone and my Chromebook but I still have no sound out of the right earbud. In addition, the controls don’t work on the right earbud. The controls work fine on the left earbud.
Any help would be greatly appreciated!
