Poor call quality, already with light wind

[anon9989719]

@udimontana

audio won’t work because it requires all three microphones for audio.

Meaning most likely than the three work together for noise cancellation. I.E the query was about quality of call not that the mics were not working.

[udimontana]

@anon9989719

Meaning most likely than the three work together for noise cancellation. I.E the query was about quality of call not that the mics were not working.

well support didn’t put it that way (that it is only related to noise cancellation) unless i misunderstood something.
plus when the other side doesn’t hear me at all, already when just one mic is covered, it has to do with the problem i initially explained:

@udimontana

i get a lot of feedback by the person on the other side, that they don’t hear my voice at all and that it sounds like my phone were in my pocket

[anon9989719]

@udimontana

i get a lot of feedback by the person on the other side, that they don’t hear my voice at all and that it sounds like my phone were in my pocket

I see you have tested the mics [Dial #*#*#2886#*#*] and they all seems to work so it is a quality issue which may be down to some app interfering with the default use. Have you tried using in safe mode for a day or two ?

[yvmuell]

Just to link

Call quality and noise cancellation (regular calls, handsfree, Signal voice messages, Microsoft Teams video calls)

I noticed that the call quality of the other end of the connection is not great (using 4G and WiFi calling, all not great). The voice quality send by the Fairphone is a bit robotic and includes some digital noise and too much noise of the surrounding environment. It’s usable, but it’s noticeable of low quality. This is in particular a problem with (video) calls when the loudspeaker is on. When the person on the other end talks, there is a clicking sound because of an echo feedback loop. Using S…