Poll: What would you do if Fairphone could not afford covering warranty repairs?

I am not making assertions based on assumption. If you however find me asserting something based on non-facts, please point me to it and I will correct that, because that’s not something I want to do.

If I don’t know something, because I simply cannot know it, I make it very clear that what I’m about to write is purely myself making up my own mind. It’s at best a thought to discuss or disprove, which ever fits your mindset.

So, with what I said above, I believe you’re misunderstanding my point. I never wrote that I think FP would ever state that. What I wrote was: [quote=“Trust, post:1, topic:21200”]
That’s why I asked myself the following question and would like to pass it on to you
[/quote]

The words “I asked myself” should actually indicate very clearly that I’m just speaking my mind and don’t assert that this might happen. I also made that clear in the very first line(s) of my post:

Now, for your last statement:

Ultra short answer:
If a company hires people (creates jobs) by which their balance becomes negative and which would cause the company to go bankrupt, then all employees lose their job, not only those which had been hired. That’s why I wrote “I hope you can afford this expansionin another thread.

Long answer:
Either we’re misunderstanding here or we simply disagree. Since I can’t tell which it is, let me reveal my mind palace to you:

Imagine, without any prejudice or correlation to reality, let’s just say there was a mistake in the FP2 production where a quickly degrading material was built in all FP2 and Fairphone would have to replace all these damaged FP2 modules under warranty. Let’s also assume, this wave of warranty repairs would cost the company so much money that it would mean their soon bankruptcy if nothing changes.

Now, in this hypothetical fantasy scenario, imagine, Fairphone would address to the community, explain the situation (and its causes) and ask the community for help.

Imagine, Fairphone would still repair each phone under warranty if the owner insists on his/her right. But imagine, they would kindly ask the community to pay the spare parts on their own, because otherwise the company would go bankrupt. I’m not saying this would be the only way out! I’m just building up a scenario here.

So, in this fantasy scenario, if you had the choice between insisting on your warranty repair and paying for the spare part, what would you do?

So in this scenario, people who are willing to follow Fairphone’s plea would probably purchase spare parts without contacting support, because they would already know which module is defective. But that does not at all mean that people would neglect support, because there are still the other “usual” issues, aside from what happened in this fantasy scenario.


Side note:
In another poll, 21% out of 188 Fairphoners voted that they would be willing to pay more than 20€ for an OS upgrade of their FP1. Only 9% were not willing to pay anything. (In the end, they all payed nothing.) And that’s just software. Here, in the poll of this thread, we’re talking hardware.


But that’s what this poll question is intended to make people think about. A very hypothetical and very unlikely event, yet something to ask yourself “How far would I go to support this project?”.

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